Great place to work - fast growth enviroment - Manager, Customer Success HubSpot Employee Review

5.0
1 Jul 2025
Recommend
CEO approval
Business outlook

Pros

A Living Culture Code: Our culture code isn't just a document; it's a guiding principle that genuinely shapes how we work every day. You'll see it in action as people consistently align their behavior with our core values. Exceptional Leadership: Our managers are true enablers. They excel at helping teams navigate challenges, actively listen to feedback, and are dedicated to fostering individual growth and development. True Work-Life Balance: We understand the importance of personal well-being. Our flexible policies and comprehensive benefits empower employees to achieve a fulfilling balance between their professional and personal lives. Dynamic and Challenging Environment: HubSpot is at the forefront of innovation in the CRM market. This means you'll grow at an accelerated pace, constantly testing new solutions and making a real impact for both our business and our customers. Prioritizing Diversity and Belonging: Creating an inclusive work environment is a constant focus. Through ongoing conversations, team discussions, and open channels for feedback, we ensure that diversity and belonging are at the forefront of everything we do

Cons

Our fast-paced, innovative environment means you'll constantly be pushed to grow. This isn't always comfortable, and it requires you to be adaptable and resilient every step of the way.

Explore other reviews about HubSpot

5.0
30 Apr 2026
Recommend
CEO approval
Business outlook

Pros

HubSpot is a great product especially with all the addons

Cons

Need better training into each hub.

2.0
22 May 2026
Recommend
CEO approval
Business outlook

Pros

The teams you work with are phenomenal. The knowledge combination between an internal customer facing teams, engineering product development teams, and Sales are unmatched.

Cons

Excessive use of PIPs to oust employees after multiple high revenue launches, with no explanation, actual documentation, or factual data. Reviews have been adjusted to allow for terminations post pre-approved leaves. Salaries are a joke. You are always in a cover yourself mode 24/7. Management reviews are consistently a 2 or 3 out of 5 no matter what. If a team decides you aren’t in the group, management will put you on a “unofficial” PIP without telling you, in order to surprise you at a later date. Even if they are unfounded. Beware of possibility of negative backlash post launches. They will feel the need to assign blame ( such as for timelines or issues related to bugs). Regardless of performance or level of involvement. This is an enormous company with many large paths for career advancement. But micro management is rampant, leaving little room for doing the daily expectations of your actual role. This degrades your opportunities for career advancement.

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