MRA Phone Team Training Facilitator - Customer Care Specialist Humana Employee Review

4.0
23 Jul 2015
Recommend
CEO approval
Business outlook

Pros

Humana is a great diverse company with many opportunities for learning and advancement. They believe in and stand by their commitment of a healthier you. They also have great benefits.

Cons

Humana is a wonderful place however it lacks uniformity in rules and regulations from one department to the next. Each department seems to have their own set of rules that sometimes seem to work outside the guidelines of what is mandated within HR.

Explore other reviews about Humana

5.0
17 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Making all the right moves to be a leader in 21st century health care.

Cons

Legacy technology and corporate structures still create friction, but improving.

3.0
14 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Interesting work, decent benefits, ability to work from home

Cons

Cutthroat culture that does not care about employees or their well being, focus on profit at the expense of people, continuous layoffs and outsourcing initiatives

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