Not What It Appears To Be - Order Entry Support Associate Humana Employee Review

2.0
14 Feb 2016
Recommend
CEO approval
Business outlook

Pros

401K company match, Provided Lunch occasionally,

Cons

I was a data entry associate in the order entry department. Was never told about performance expectations at the interview. Those were told after I was performing the position very high numbers were needed in order to keep from getting deficiencies against you. The hours were also never explained until management decided they wanted them to change to mandatory OT, and you were not allowed to take off for any reason. I was employed there from 5/11 - 4/14, and during that time the threshold for errors were lowered several times to where you couldn't make one error. They eventually let go of all the data entry department I worked in by telling us our effeciency were too low, yet I received certificates where I made high numbers and I had perfect attendance. And each one of us individually were offered two weeks to find other employment (thanks to AT Will). No one took the offer so we were all terminated . They have since hired an all new data entry department.

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5.0
17 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Making all the right moves to be a leader in 21st century health care.

Cons

Legacy technology and corporate structures still create friction, but improving.

1.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Working from home, that’s about it.

Cons

Micromanaging, forced to help team members while you’re behind on your own caseload. Denied PTO requests, no PTO all summer and no PTO until the end of January 2027 (that’s supposed supposedly when they will be done ramping up with all their new employees.) a bunch of meetings weekly that are pointless. A weekly case conference where they are forcing nurses to present a complex case in front of over 300 people on zoom. Process changes change constantly, there are no job aid or guideline that help you make a Clinical decision but you will get out of it if you do it incorrectly. Save yourself the trouble and apply somewhere else. It is not worth it.

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