3.0
9 Nov 2013
Current employee, less than 1 year
Baltimore, MD
Recommend
CEO approval
Business outlook
Pros
-Benefits (healthcare, flexible medical account, pay 25% of tuition, childcare and elderly care) -Great training -Management is pleasant and truly cares about employees -Always room to advance
Cons
-It becomes very stressful when dealing with escalated customers. You will have days when you are dealing with a very high call volume, with the majority of them upset -You are graded on an adherence policy which is very strict -It seems that there is a lack of communication between the local store locations and the delivery companies