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      Intuit

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      Intuit reviews

      Summary of pros and cons - Anonymous employee Intuit Employee Review

      3.0
      30 Jun 2009
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Others have said it better, but the health benefits, facilities, and teamwork among individual contributors and front line managers are all terrific.

      Cons

      More focus on the key products and services that have made Intuit successful with an emphasis on continous quality improvement would benefit customers, employees, and stockholders. Change can be a wonderful thing for any company, but change for the sake of change without a clear, well planned strategy is wasteful of the brilliance of the workforce. There have been many seemingly superficial, but costly, programs and ill-considered personnel changes that have had a withering effect on employee morale.

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      3.0
      13 Jun 2026
      Service and support specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Benefits are amazing, medical insurance, vision and dental. Company match on 401K and volunteer time off.

      Cons

      They keep making decisions to outsource jobs to contract workers who don't share the same value in training or customer care. Oh they say they do but when you catch the listening to music so loud you can't hear the customer, or literally snoring on the line they can't do anything because of the way the contracts are set up. It is up to the contract company and the contract company just needs warm bodies. They did not even supply enough people doing our busiest season this year to co or the shifts that were required in the contract. So good luck with that. They will always eventually lay you off.

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