Great place to work, new leader is on track, but change management struggles - Senior Project Manager Intuit Employee Review

4.0
26 Jul 2008
Recommend
CEO approval
Business outlook

Pros

Intuit is a Market leader which is innovative and progressive with a focus on process rigor. This company has tremendous values and a casual, comfortable culture. Intuit practices what it preaches in how it keeps up with updated technology and is adamant about keeping the pace with the global market place.

Cons

There is a history of excessive change and reorganizations which often leads to a decrease in effective, long-term outcomes. As is the pattern with other similar technology firms, Intuit is engaged in moving a large portion of their call center functions to outsourcers, which is reducing jobs available within the US.

Explore other reviews about Intuit

5.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great engineering culture, supportive team, strong mentorship, and meaningful intern projects with real product impact.

Cons

Large company processes can sometimes make onboarding and finding the right information slower at first.

5.0
27 May 2026
Recommend
CEO approval
Business outlook

Pros

I really enjoyed working with Intuit because it was a fast paced environment that pushed me to grow professionally. I appreciated the strong focus on customer experience, the support from leadership, and the opportunity I had to advance into a Tier 2 role within the same season. It strengthened my communication, problem solving, and multitasking skills while allowing me to help customers during stressful situation

Cons

One challenge for me was feeling somewhat disconnected from upper management and operations leadership at times. Most of my direct support and communication came from my team leads, who were very hands on and helpful. I tend to work best in environments where there is strong visibility and engagement from leadership across all levels.

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