Lacerte Tehnical Support Representative - Seasonal - Lacerte Technical Support Representative - Seasonal Intuit Employee Review

4.0
18 Jan 2015
Recommend
CEO approval
Business outlook

Pros

Full time. Good training. Extensive over the shoulder OJT. Once you learn all the systems and the software, you can control the panic you might feel when an unknown problem comes up. They are always trying to automate everything into a helpful database and/or watch you for signs of distress.

Cons

It does get to high stress during the tax season. This usually starts as a seasonal crew from which they will select a few to make full time offers to after season.

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2.0
17 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Used to be a good company. Good people from that era that haven’t left yet or been laid off. Free coffee from baristas featuring local roasteries

Cons

Quite possibly one of the worse run companies. Last minute changes to appease the CEO, interlocks on interlocks with no one knowing who is leading and expecting finance to know everything, overly reliant on finance to make up for other teams’ lack, recent leadership and manager hires have been subpar and asking far too much of their employees. Everyone is burnt out. No more smiles. If the job market wasn’t a problem, I doubt many would still be there

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