Great Place to Work, but our clients are P!$$ed - Sales Intuit Employee Review

4.0
11 Oct 2010
Recommend
CEO approval
Business outlook

Pros

I am extremely proud of the products and services at Intuit. We produce the best business management and tax practice tools period. Only concern is the price increases over the past few years have come at a price. Our pro tax clients are frustrated.

Cons

You have to move into a non-sales role to "advance".

Explore other reviews about Intuit

5.0
5 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Flexible, great benefits, enjoyable work environment, performance review occurs twice a year

Cons

Reliable on metrics, performance, sometimes dealing with angry customers

3.0
13 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Benefits are amazing, medical insurance, vision and dental. Company match on 401K and volunteer time off.

Cons

They keep making decisions to outsource jobs to contract workers who don't share the same value in training or customer care. Oh they say they do but when you catch the listening to music so loud you can't hear the customer, or literally snoring on the line they can't do anything because of the way the contracts are set up. It is up to the contract company and the contract company just needs warm bodies. They did not even supply enough people doing our busiest season this year to co or the shifts that were required in the contract. So good luck with that. They will always eventually lay you off.

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