4.0
26 Mar 2025
Current employee, more than 1 year
Recommend
CEO approval
Business outlook
Pros
Good working environment. Very flexible shift scheduling. Nice bonus incentives. Working from home is a plus. Helpful staff
Cons
Products has some issues which can make work challenging. The phone app is not what I would recommend doing someone's tax on, as it as limited visibility and hard to navigate. Do not enjoy getting assigned cx's that are out of my experience level, and struggle with getting them reassigned. Do not like when I get a negative review on a product issue.