You Can Make a Difference - Tax Associate Intuit Employee Review

5.0
26 Mar 2025
Recommend
CEO approval
Business outlook

Pros

Set your own schedule. Competitive hourly pay. Work from home. Increase your knowledge with multiple educational resources. Increase/stretch your knowledge with the diverse clientele you'll encounter. Promotional/advancement/certification opportunities.

Cons

Customer survey feedback is crucial for your metrics, and we've all skipped past taking surveys after being provided a service. It definitely gives you a greater appreciation for others in the customer service industry. You're working with clients on camera one-way; so they see you, but you don't see them. You're nervous at first, but soon get over it when you're helping them through their issue.

Explore other reviews about Intuit

5.0
1 Jul 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great place to work and grow your career. When you take self initiative, the opportunity to grow is in abundance.

Cons

There are no cons. If there is any gaps in expectations, you will have an opportunity to learn and grow.

3.0
13 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Benefits are amazing, medical insurance, vision and dental. Company match on 401K and volunteer time off.

Cons

They keep making decisions to outsource jobs to contract workers who don't share the same value in training or customer care. Oh they say they do but when you catch the listening to music so loud you can't hear the customer, or literally snoring on the line they can't do anything because of the way the contracts are set up. It is up to the contract company and the contract company just needs warm bodies. They did not even supply enough people doing our busiest season this year to co or the shifts that were required in the contract. So good luck with that. They will always eventually lay you off.

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