Pros
The co-workers were the best part of the job. The work wasn't rocket science.
Cons
We were constantly being watched; if we talked to a co-worker for too long, someone would come over and ask if we needed some more work to do. We had to clock in EXACTLY TO THE MINUTE (get this) EIGHT TIMES A DAY --- at the beginning and end of our shift, at the beginning and end of lunch, and 2 - 10 minute breaks. It made all of us so paranoid! As a gift, and so that we could be sure to clock in exactly on time, management gave us little countdown timers that beeped really loudly when our 'time was up.' I found this extremely demoralizing! I never received a performance evaluation or a raise the entire three years I was there. The health insurance benefits sucked - the monthly premium was expensive anyway, and when you add on the huge deductible (I paid $3,000 out of pocket this year for a two day hospital stay), it was not exactly a 'benefit.' The computer systems and programs were completely antiquated, took forever to learn, and didn't communicate with one another. Thus, tons of time was wasted by people having to go in and out of programs to change one piece of a client's information. Hardly any holidays off. No company culture --- we never had a holiday party, and when people left the company, they didn't have going-away parties, give them a card, or anything.