Pros
-Competitive pay and benefits -Committed to continuous improvement and innovation -Hire intelligent people due to high standards in hiring -Great portfolio and ability to communicate and build relationships with major brokers and agencies -Care about employee retention and try to boost morale through office events and food days -Lots of opportunity if willing to relocate to home office in Boston
Cons
-Not a good place to be if you are a claims adjuster. -Turnover is high, revolving door in a skilled department - High production/quality/service standards are difficult to meet due to high caseloads and incoming calls -Underpaid and undervalued for the high accountability of the job and high stress compared to underwriting for example -Impossible to do the job successfully within normal work hours -People take FTO just to catch up on work -Work life balance and job performance is not a choice that one should have to make -Fear of taking FTO, even when sick, for fear of getting behind