Lidl

Lidl Plymouth - Customer Service Assistant Lidl Employee Review

3.0

7 Jul 2025

Recommend

CEO approval

Business outlook

Pros

Good basic pay that rises every year for the first three years. Management are generally good at supporting you dealing with difficult customers. Holiday days are generous especially for part time staff. 10% staff discount, higher near Christmas.

Cons

Top down restructuring of procedures from head office can come with little warning/training for staff. Area manager spend too much time on there pet peeves and not enough on the bigger issues. Very fast paced busy environment and understaffed more often than not. You will be apologising for the wait a lot.

Lidl Response

11mo

Creating a workplace where everyone feels welcome and safe is a top priority for us, so your honest feedback means a lot. If you’d like to talk more about your Lidl experience, don’t hesitate to reach out at careers.sm@lidl.co.uk. We really appreciate you taking the time to share your thoughts and wish you all the best as you move forward in your career.

Lidl Plymouth - Customer Service Assistant Lidl Employee Review

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