The actual work and people are great, company sucks - Customer Service Call Center Representative NTT DATA Employee Review

2.0
20 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Working from home I do like the job I’m doing

Cons

With such a high turn over rate it seems like they don’t trust their employees or give them the benefit of doubt. Even after years of great performance and attendance the company policy’s are ridged and they would rather ding you then ask questions to clarify a situation. Low pay, practically non existent sick days (zero flexibility for apts) and min amount of vaca days They make it hard to stay long term

Explore other reviews about NTT DATA

5.0
12 May 2026
Recommend
CEO approval
Business outlook

Pros

Very good company to work for.

Cons

I can't think of anything.

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NTT DATA Response
1mo
Thank you for taking the time to share your feedback. We are dedicated to fostering a positive and productive workplace, and your feedback is a testament to our efforts. We appreciate hearing about your personal experience, and we are glad to learn that your journey is pleasant with NTT DATA.
3.0
2 Jul 2026
Recommend
CEO approval
Business outlook

Pros

- Strong global presence allows for diverse projects, clients, and opportunities - Enabled and encouraged to learn new technologies, use tools, and grow skills - Generally supportive teams and cross collaboration - Great work-life balance in many roles

Cons

- Compensation and raises can be slow, infrequency, and below market - Personal Development review process can be unclear and slow - Processes and decision making around them can feel very outdated, there seems to be a lack of structure and clarity around many HR and business operations areas - Very little employee recognition - Critical benefits information isn’t distributed well and there is zero follow up actions to ensure we have all important access/accounts set up

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