25 Dec 2014
Nagarro Response
11yLet me thank you for taking the time to provide such pointed feedback. It gives us a lot of insight into the perception that you and others have in the company and gives us a chance to correct it.
First of all, let me say that our biggest fear is to become "just another mid-sized Indian IT company". It is the thing that keeps most of the senior management awake at night and finding out ways to not let that happen is a key goal for all of us. The risk is real - as you said, we are growing at tremendous pace. And of course, the hiring standards can potentially get impacted due to this. This is something we are working on furiously to adapt to. You are probably already seeing attempts at much more rigorous treatment for defining what is competency (through KRA driven appraisal systems). The same criteria approach is now being applied for hiring as well. This will get fine tuned through the rest of this year to ensure that we maintain the title of "The Brightest Minds".
Of course, the quality of our people is one of the key things that set us apart from any other Indian IT company. The other is our culture. We also want to make sure that we retain the most important aspects of our culture as we grow. And this is also a challenge due to how many new people we hire each month now.
But rest assured that these are things which are top of our mind and we are working on them.
A couple of other things - I would like to hear more specific feedback about infrastructure (either here on Glassdoor if that is what you prefer - or in person at Nagarro which is what I prefer). If you are willing to meet, then HR can connect you with me. The other thing is the CTC/bonus policy. I would like to report that we have phased this out. You should see the changes at your next salary review.
Thank you again for leaving such a constructive review. I encourage you to reach out to me or anyone else in senior management anytime you want to discuss something or provide feedback - we would love to hear from you.