Senior Technical Support Engineer - Senior Technical Support Engineer Oracle Employee Review

3.0
2 Aug 2018
Recommend
CEO approval
Business outlook

Pros

-They offer great benefits, and for the most part are flexible with scheduling when unplanned events outside of the workplace occur. -Starting salary is great, the rest is history.

Cons

-They give promotions without pay increases. Meaning, you have more responsibility with zero incentive. -In the 4 years I’ve been with the company, I have yet to receive any type of bonus, holiday or not. -Management does not really LISTEN to their employee concerns. They will say things like “Let me know if you’re drowning and we can workload balance” but as soon as you bring it up, it’s like they never said that to begin with. -They are a very metrics-based company. If everything looks good on paper, they will never know that you’re being overworked. -VERY HIGH STRESS -Salary increases (raises) do NOT happen. They provide all Director and Management levels with raises, and then with whatever is left (normally like 2-5%), they spread that out to 1 or 2 employees.

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5.0
28 Jan 2026
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Business outlook

Pros

great benefits, nice people, interesting projects

Cons

not many junior developers in the group

4.0
21 Oct 2014
Recommend
CEO approval
Business outlook

Pros

Every group/division can be different in how they treat their employees, but I'd say overall there is very good atmosphere of trust and fairness. There is a strong focus on education, and they reimburse for outside classes taken (Up to 5k/year I think). Benefits are good, and I'd say quite competitive in the market. Good 401K matching (they'll contribute a max of 3% of your 6% or greater). Free drinks in the breakroom. Flexibility to work from home at times. (If you live 50+ miles away from an office you can work full-time from home...policy).

Cons

They don't try to make the workplace anything special (maybe a pool table and arcade game are cliche or gimmicky?). In the 10 years I've worked there, they've given 2 measly %1 cost of living raises (this is the same with most everyone I've spoken to, some don't get any raises). You will not get a substantial raise ever, unless you leave then get rehired on (they will not match offers, better to leave). New employees that you train will make 10 - 20K more than you several years after you hire on (not just me, they do this to all tenured employees). They will give these untrained, less experienced people higher titles (again this is done to everyone not just me). You learn pretty quickly that you're dispensable. The company has billions in cash and they don't re-invest in their employees, just in acquiring new companies and hiring new people that know nothing that you get to train.

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