Great community and training, but profit-driven culture harms employees - Professional Bather PetSmart Employee Review

2.0
27 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great Community and Coworkers Paid Training Generally Good Scheduling

Cons

Company got revamped and everything has been completely ruined, everything is about maximizing profit and treating employees as bad as humanly possible

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PetSmart Response
1mo
We're sorry to hear this was your experience and would like to learn more. If you're able to reach out to our team via the CareSmart line at 1-800-738-4693 we'd love try and help.

Explore other reviews about PetSmart

5.0
5 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Very good relationship with colleague

Cons

Not very flexible on work times

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PetSmart Response
5d
We're happy to hear you enjoyed working with us, thanks for taking the time!
4.0
14 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

15% off whole store 50% proprietary brands Petting animals Friendly customers Almost never declines requested days off

Cons

Must have min one weekend day available No room for growth very hard to become full time Must make requests a month in advance even thought the schedule come out Thurs/fri for the following week, shifts can be unpredictable Coworkers with seniority have “better” shifts Scrubbing tanks may have you armpit deep They say everyone is equal and gets paid the same but not everyone put in the same effort, ex: some people don’t do pet care at all or never close or never work truck days

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