They have a lot to fix - Bathers/Stylist Apprentices PetSmart Employee Review

1.0
1 May 2026
Recommend
CEO approval
Business outlook

Pros

You get to be around dogs.

Cons

Based on my experience at this location, I will not be returning. I found staff treatment and leadership behavior to be unprofessional and disappointing to say the least. I also did not feel comfortable with how animal care was handled by leadership. I feel this store would benefit from improved upper management. The favoritism I observed with certain staff having closer relationships with management outside of work which impacted fairness in the workplace was unprofessional.

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PetSmart Response
1mo
We're very sorry to hear this was your experience and would like to learn more, as this is not in line with our values. We encourage you to reach out to the CareSmart line at 1-800-738-4693 so we can learn more and try to help. Thank you!

Explore other reviews about PetSmart

5.0
5 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Very good relationship with colleague

Cons

Not very flexible on work times

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PetSmart Response
5d
We're happy to hear you enjoyed working with us, thanks for taking the time!
4.0
14 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

15% off whole store 50% proprietary brands Petting animals Friendly customers Almost never declines requested days off

Cons

Must have min one weekend day available No room for growth very hard to become full time Must make requests a month in advance even thought the schedule come out Thurs/fri for the following week, shifts can be unpredictable Coworkers with seniority have “better” shifts Scrubbing tanks may have you armpit deep They say everyone is equal and gets paid the same but not everyone put in the same effort, ex: some people don’t do pet care at all or never close or never work truck days

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