Fun and fast-paced, but payroll cuts hurt safety - Store Manager PetSmart Employee Review

4.0
16 May 2026
Recommend
CEO approval
Business outlook

Pros

It's a fun and fast paced job.

Cons

Payroll cuts make it nearly impossible to deliver a safe and clean store.

avatar
PetSmart Response
3w
Hi there! We' encourage you to reach via the anonymous CareSmart line at 1‑800‑738‑4693 so you can connect with our team directly for support. Safety is our utmost priority and we'd like to learn more so we can help. Thanks for taking the time to share this with us.

Explore other reviews about PetSmart

5.0
5 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Very good relationship with colleague

Cons

Not very flexible on work times

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PetSmart Response
4d
We're happy to hear you enjoyed working with us, thanks for taking the time!
4.0
14 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

15% off whole store 50% proprietary brands Petting animals Friendly customers Almost never declines requested days off

Cons

Must have min one weekend day available No room for growth very hard to become full time Must make requests a month in advance even thought the schedule come out Thurs/fri for the following week, shifts can be unpredictable Coworkers with seniority have “better” shifts Scrubbing tanks may have you armpit deep They say everyone is equal and gets paid the same but not everyone put in the same effort, ex: some people don’t do pet care at all or never close or never work truck days

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