Not worth the time. - Bather PetSmart Employee Review

2.0
13 Aug 2017
Recommend
CEO approval
Business outlook

Pros

Working with dogs and you can bathe yours once a month for free.

Cons

Working with aggressive dogs. Even though you are allowed to refuse the manager will still accept them. Corporate cut bather hours so you can only work 20 hours a week but around the holidays they will work you as much as they want. Bathers are expected to deliver more than the groomers but don't make any kind of commission. You only get 10 cents a raise. Don't expect much when it comes to getting paid. If you love drama this is the place for you. Even if you just wanted this for a part time job while your in school look else where. Especially if your doing it on your own. This job won't cover anything but your gas. They will push you to become a groomer but its just because managers make a bonus off of you.

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5.0
26 May 2026
Recommend
CEO approval
Business outlook

Pros

Good job and location nice

Cons

None that I can think of

1.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The company pushes for more and more from the bottom level employees without better pay. I worked there before the restructuring and; not much can make me cry, but working here sure did, even back then. I can’t imagine how anxiety inducing it must be to work there now. Animal welfare is a complete non-concern. The only thing that’s pushed is sell, sell, sell. It’s borderline dystopian. Bad management seems to be a common issue, not only from my experience, but many others’ as well. I worked until I was an exhausted sweaty mess to make sure everything in pet care or, when I groomed, the salon, was cleaned to perfection as expected of me (and I reiterate: “me,” because these standards were not expected of my co-workers, just me) and overall felt very unseen. The only times I did feel “seen,” was when mistakes were made. Work was treated like boot camp. A co-worker that was subtley targeting/bullying me, and even started rumors accusing me of racist remarks(!!!), was promoted and anything I reported was downplayed because they were friends with the assistant manager. Working here was an overall traumatizing experience.

Cons

Employees are expected to be work-robots

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PetSmart Response
3w
We’re disappointed to hear that your experience didn’t reflect what we aim to create for our associates, and we appreciate you taking the time to share your feedback. We invite you to contact the CareSmart line at 1-800-738-4693 so we can learn more and see how we can support you. Thank you.
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