Its good to work at petsmart - Sales Associate/Cashier PetSmart Employee Review

5.0
3 Jun 2018
Recommend
CEO approval
Business outlook

Pros

Helpful and understanding bosses that are always willing to help make the schedule fit your life and you get a discount if you have pets it helps

Cons

I just wish there were more hours available so that I didn't have to have 2 part time jobs in the summer

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PetSmart Response
8y
Thank you so much for taking the time to provide review. Great to hear you're enjoying your experience and some of the great benefits we offer. Thanks, again!

Explore other reviews about PetSmart

5.0
5 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Very good relationship with colleague

Cons

Not very flexible on work times

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PetSmart Response
3w
We're happy to hear you enjoyed working with us, thanks for taking the time!
3.0
27 Jun 2026
Recommend
CEO approval
Business outlook

Pros

If you have experience they can pay very well considering the size of the company. Depending on which store you are in, they can be pretty good at fostering a good environment and culture.

Cons

Company is primarily focused on sales and not customer experience. So expect a lot of metrics and hounding customers. Company is trying to be technologically forward but continues to neglect to invest in the technology. So there’s updates every week crashes every week with no communication around it.

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PetSmart Response
4d
Thanks for taking the time to share your feedback. We appreciate hearing about your experience and are glad you found positive aspects of your store's culture. We also understand your concerns around technology and communication. If you'd like to talk more about your experience or get additional support, please reach out to our CareSmart team at 1-800-738-4693.
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