Phoenix Corporate Office - Corporate Office Empoyee PetSmart Employee Review

5.0
5 Jul 2018
Recommend
CEO approval
Business outlook

Pros

The culture of the organization is what attracted me to the company and why I continue to stay. The purchase of Chewy.com in May 2017 was a very strategic addition combining the largest brick and mortar and online pet specialty in one company (yes, Chewy.com is bigger than Amazon in this space!) I have worked here for two years and the change in the Senior leadership from August 2017 to March 2018 has made a significant and positive impact. The new CEO that started in June 2018 has a great background and seems to be very personable. Very excited about the future of PetSmart along with Chewy under the new CEO. The campus has day care, gym, on-site café, Starbucks, shipping center, dry cleaning drop off/pick up - great amenities!

Cons

Just like any other organization, it is not perfect. However, the best place I have worked.

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PetSmart Response
7y
Thank you so much for taking the time to leave a review! We think PetSmart is a pretty special place, as well, and really appreciate hearing about your experience. Like you, we are confident in our leadership team's vision and path forward for success and look forward to a bright future . Thank you, again!

Explore other reviews about PetSmart

5.0
5 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Very good relationship with colleague

Cons

Not very flexible on work times

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PetSmart Response
4d
We're happy to hear you enjoyed working with us, thanks for taking the time!
4.0
14 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

15% off whole store 50% proprietary brands Petting animals Friendly customers Almost never declines requested days off

Cons

Must have min one weekend day available No room for growth very hard to become full time Must make requests a month in advance even thought the schedule come out Thurs/fri for the following week, shifts can be unpredictable Coworkers with seniority have “better” shifts Scrubbing tanks may have you armpit deep They say everyone is equal and gets paid the same but not everyone put in the same effort, ex: some people don’t do pet care at all or never close or never work truck days

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