"Pet-care Associate " - Pet Care Specialist PetSmart Employee Review

4.0
24 Sept 2015
Recommend
CEO approval
Business outlook

Pros

They have really nice co-workers in there, I see lots of hardworking associates. The manager Andy works along with the other workers to keep them motivated. I really respect that. They also have open door policy, if you have a problem with another co-worker, you can talk to the management team to resolve the issue. This is the job that is great for people who are seeking entry level job. The job is easy and fun. Has to be good with customer though. You can also learn to take care of the small animals through this job.

Cons

Despite how much you love the animals. The sad reality is that you cannot support your living with this job. Most of the workers are living with their family members to save up. Not going to lie, you are going to deal with dead animals sometimes, and it gets you a bit depressed after times. It also gets more depressing to see more animals in the backroom fighting with each other because of limited amount of space. I do love working in here for awhile, but the fact that we are selling animals as retail items did make me feel uncomfortable, and wondering the moral side of this business.

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5.0
4 May 2026
Recommend
CEO approval
Business outlook

Pros

Fun, welcoming, easy, flexible, growth

Cons

Weekends, slow, customers, busy, fast pace

3.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Work with pets, earn tips and commission.

Cons

Corporate salon means no logic and reason to the rules and they can change day by day. Pushed to churn as many grooms out as possible instead of do quality work. No clear communication from management and no positive feedback from management, only beratings and lectures and threats to being replaced.

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