Trust is no longer - Security Engineer Salesforce Employee Review

3.0
25 May 2017
Recommend
CEO approval
Business outlook

Pros

Salesforce has a strong company culture with great benefits and opportunities for giving back to the community

Cons

The trust team (security) at Salesforce has changed dramatically in the past year with the new management. Limited career advancement opportunities beyond appointed positions that seem to be exclusive to former Microsoft only. Training opportunities have dwindled leaving managers to have to fight for each budget line item. People are leaving the security team in droves, at least 2 a month for the past 6 months leave a massive culture shift.

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Salesforce Response
9y
Thank you for your review. We work hard to ensure our promotion processes are transparent and fair and that all employees have access to training opportunities, but we know we don't always get it right. If you would like to provide additional details about your experience, you can do so safely and anonymously via our third party provider Ethicspoint at http://www.salesforce.ethicspoint.com/. Please also be sure to share your feedback on your manager every month in the Feedback app and also be sure to participate openly and honestly in the twice yearly employee engagement survey. These are the tools we use to work to continuously improve our leadership, management and culture. Cindy Robbins EVP, Global Employee Success

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Cons

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4.0
9 Jul 2014
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CEO approval
Business outlook

Pros

I've spent over 8 years with Salesforce in various management and individual contributor roles, all customer or partner facing. Some of the pros: - vibrant, fast paced culture - smart, fun, aggressive colleagues - management is focused on latest tech trends and staying or becoming a leader for many of them - by and large, customers and partners are very positive about the technology - good benefits and perqs - hip urban culture at HQ - a chart-your-own-course mentality that rewards those who aggressively seek out the job they want and pursue it, or sometimes even create it

Cons

After my long tenure and many Dreamforce conferences, I'm nearly fried. To say the culture is fast paced and the focus is always changing is an understatement. The reason Salesforce always seems on top, and chasing the latest trend, and in the press, is because employees are expected to run harder, carry more, cheer loudly, and pivot constantly. It's the world's biggest startup in behavior. But at the same time, with the recent influx of top career sales leaders from Oracle and what appears to be a board-level mandate for doubling revenue, employees are being asked to do even more with even less, fill higher quotas with smaller territories, less help, and the big company bureaucracy is rearing it's ugly head. Worse still is the politics. When you hire a bunch of smart, aggressive people, and put them in an environment of outsized expectations, throw in a bunch of re-orgs and changing management, and sprinkle with uncertainty and constantly changing priorities, you inevitably get people back stabbing each other and throwing others under the bus to appear smarter and more worthy of promotion. The few at the top will get very, very rich. The rest will lose the sense of personal ownership and start to wonder why they've given up health and family

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Salesforce Response
2y
It's not often that you get the opportunity to respond to a review 10 years in but your comprehensive and thoughtful review has managed to hold on as one of our most popular even a decade in :) It’s exciting to see that the things we love most about the Salesforce of today — super smart colleagues, being at the forefront of tech trends and establishing ourselves as leaders in the space, great benefits and perks to name a few — haven’t changed in the past 10 years. We acknowledge the challenges you faced, such as the pace, shifting priorities, and internal politics. Your advice on maintaining our foundational vision while avoiding big-company bureaucracy is helpful as we continue to grow as the #1 AI CRM. Salesforce is committed to balancing growth with employee well-being and staying true to our core values. We appreciate your insights and dedication over the years. Thanks again for your feedback!
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