Territory is everything - Account Executive Salesforce Employee Review

3.0
6 Feb 2014
Recommend
CEO approval
Business outlook

Pros

-Competitive salary -Good benefits package -Well organized / well run -Good professional learning experience -Good work environment if a little loud

Cons

-The days of rapid growth are over, some territories and accounts do really well, others struggle. There is a core group of Account Executives that make their numbers, for the rest its a revolving door. -Critical to success is getting a good territory and having a good manager. -Salesforce is in a fight to be the next platform... to do that they need to hit big sales numbers... its a war and there will be casualties. Don't be surprised if you are one of them. -Salesforce's own implementation of Salesforce is a Frankenstein disaster. Account data is a mess too. When I was given my territory I had almost three hundred accounts. After I went through all of them to see what was real I actually only had 40. It was a tremendous waste of time and makes it difficult to really assess the market opportunity.

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Salesforce Response
12y
Thanks for sharing your insights - we are listening. We are passing along Glassdoor feedback to executives in an effort to improve our employees' experiences. We wish you the best in your new role.

Explore other reviews about Salesforce

5.0
30 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great benefits - parental leave, healthcare, etc. Excellent people.

Cons

Constant change and adaptation, processes and reviews/bureaucracy

4.0
9 Jul 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I've spent over 8 years with Salesforce in various management and individual contributor roles, all customer or partner facing. Some of the pros: - vibrant, fast paced culture - smart, fun, aggressive colleagues - management is focused on latest tech trends and staying or becoming a leader for many of them - by and large, customers and partners are very positive about the technology - good benefits and perqs - hip urban culture at HQ - a chart-your-own-course mentality that rewards those who aggressively seek out the job they want and pursue it, or sometimes even create it

Cons

After my long tenure and many Dreamforce conferences, I'm nearly fried. To say the culture is fast paced and the focus is always changing is an understatement. The reason Salesforce always seems on top, and chasing the latest trend, and in the press, is because employees are expected to run harder, carry more, cheer loudly, and pivot constantly. It's the world's biggest startup in behavior. But at the same time, with the recent influx of top career sales leaders from Oracle and what appears to be a board-level mandate for doubling revenue, employees are being asked to do even more with even less, fill higher quotas with smaller territories, less help, and the big company bureaucracy is rearing it's ugly head. Worse still is the politics. When you hire a bunch of smart, aggressive people, and put them in an environment of outsized expectations, throw in a bunch of re-orgs and changing management, and sprinkle with uncertainty and constantly changing priorities, you inevitably get people back stabbing each other and throwing others under the bus to appear smarter and more worthy of promotion. The few at the top will get very, very rich. The rest will lose the sense of personal ownership and start to wonder why they've given up health and family

782
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Salesforce Response
2y
It's not often that you get the opportunity to respond to a review 10 years in but your comprehensive and thoughtful review has managed to hold on as one of our most popular even a decade in :) It’s exciting to see that the things we love most about the Salesforce of today — super smart colleagues, being at the forefront of tech trends and establishing ourselves as leaders in the space, great benefits and perks to name a few — haven’t changed in the past 10 years. We acknowledge the challenges you faced, such as the pace, shifting priorities, and internal politics. Your advice on maintaining our foundational vision while avoiding big-company bureaucracy is helpful as we continue to grow as the #1 AI CRM. Salesforce is committed to balancing growth with employee well-being and staying true to our core values. We appreciate your insights and dedication over the years. Thanks again for your feedback!
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