Great if you're into 'mean girl' cliques - Anonymous employee Salesforce Employee Review

2.0
9 Aug 2021
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great product, and there are some really great people that are drawn to the values and the giving back culture.

Cons

Mean girl clique - if you're not in the 'in group' and interested in always telling everyone how great you are and what wonderful thing you're taking credit for that someone else did...well, you're no-one. So many tiers of management, so many VPs and SVPs trying to justify whey they're there, it just gets exhausting. You can't quite see the termites, but the underlying rot has set in and been reinforced by all of the Oracle and Microsoft intake. The 'leaders' love talking about 'who they are as a leader (without seeming to understand you're only a leader if someone wants to follow you through choice, not reporting line). Talk of values is kind of funny - everyone loves to tell you what their values are, but ask them what that looks like when they're 'living their values' and they all pretty much draw a blank...

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Salesforce Response
4y
Thank you for your review. We appreciate you detailing areas where we can improve. The issues you've described are completely counter to the company culture that we want to create. I am sorry to see you're no longer with Salesforce. We are interested to hear more about your experience because it will help us become a better workplace. Could you please provide more details anonymously by contacting our third-party provider Ethicspoint at http://www.salesforce.ethicspoint.com/. Thank you for helping us improve.

Explore other reviews about Salesforce

4.0
9 Jul 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I've spent over 8 years with Salesforce in various management and individual contributor roles, all customer or partner facing. Some of the pros: - vibrant, fast paced culture - smart, fun, aggressive colleagues - management is focused on latest tech trends and staying or becoming a leader for many of them - by and large, customers and partners are very positive about the technology - good benefits and perqs - hip urban culture at HQ - a chart-your-own-course mentality that rewards those who aggressively seek out the job they want and pursue it, or sometimes even create it

Cons

After my long tenure and many Dreamforce conferences, I'm nearly fried. To say the culture is fast paced and the focus is always changing is an understatement. The reason Salesforce always seems on top, and chasing the latest trend, and in the press, is because employees are expected to run harder, carry more, cheer loudly, and pivot constantly. It's the world's biggest startup in behavior. But at the same time, with the recent influx of top career sales leaders from Oracle and what appears to be a board-level mandate for doubling revenue, employees are being asked to do even more with even less, fill higher quotas with smaller territories, less help, and the big company bureaucracy is rearing it's ugly head. Worse still is the politics. When you hire a bunch of smart, aggressive people, and put them in an environment of outsized expectations, throw in a bunch of re-orgs and changing management, and sprinkle with uncertainty and constantly changing priorities, you inevitably get people back stabbing each other and throwing others under the bus to appear smarter and more worthy of promotion. The few at the top will get very, very rich. The rest will lose the sense of personal ownership and start to wonder why they've given up health and family

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Salesforce Response
2y
It's not often that you get the opportunity to respond to a review 10 years in but your comprehensive and thoughtful review has managed to hold on as one of our most popular even a decade in :) It’s exciting to see that the things we love most about the Salesforce of today — super smart colleagues, being at the forefront of tech trends and establishing ourselves as leaders in the space, great benefits and perks to name a few — haven’t changed in the past 10 years. We acknowledge the challenges you faced, such as the pace, shifting priorities, and internal politics. Your advice on maintaining our foundational vision while avoiding big-company bureaucracy is helpful as we continue to grow as the #1 AI CRM. Salesforce is committed to balancing growth with employee well-being and staying true to our core values. We appreciate your insights and dedication over the years. Thanks again for your feedback!
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