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      Good Company settled at Worst Place that could ever be - Hyd - Technical Support Engineer Salesforce Employee Review

      1.0
      4 Oct 2023
      Technical support engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Only free food and cab , plus the undeserving "high salary"

      Cons

      1. Extreme level of regionalism , 80% duration of team meetings have conversations in telugu. 2. No chance of growth , people with 5 years of experience don't have a clue about writing a SQL Query. 3. 99% night shift allocation , even though in interview they tell you have four shift options . Bunch of liars !! 4. No support by management - even after providing valid medical docs - no changes in work shift. 5. Harassments during notice period - Manager did not approve the resignation until 4 days left until LWD. 6. Partial Behavior - If you go to ES team for support , the whole management at Hyderabad office will be against you , will not even let you go for certifications , even though it is mandatory. 7. Mostly a single training group for years to work on. If I could share the manager's name here with their leaders , I would have done it. JUST PATHETIC EXPERIENCE , don't ever go , your 5-7 LPA job is way wayy better than this 17 LPA biased workplace.

      avatar
      Salesforce Response
      2y
      We are very disappointed to hear that you've experienced this while here at Salesforce. What you have described in your review is concerning and counter to the culture that we'd expect to see here at Salesforce, and we'd like to investigate further. We want all of our employees to feel safe, valued, and supported by their leadership, and we strive to build a workplace where everyone is enabled to succeed. Know that your feedback will be seen by the right people to ensure issues like this are addressed. Even though you’re no longer an employee, we’d greatly appreciate if you could reach out anonymously to our third-party provider Ethicspoint at salesforce.ethicspoint.com to share additional details about your experience. Thank you for helping us improve and for taking the time to share your feedback.

      Explore other reviews about Salesforce

      5.0
      16 Jun 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Everything, great culture, good pay, great people.

      Cons

      Nothing, love the experience at Salesforce.

      4.0
      9 Jul 2014
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      I've spent over 8 years with Salesforce in various management and individual contributor roles, all customer or partner facing. Some of the pros: - vibrant, fast paced culture - smart, fun, aggressive colleagues - management is focused on latest tech trends and staying or becoming a leader for many of them - by and large, customers and partners are very positive about the technology - good benefits and perqs - hip urban culture at HQ - a chart-your-own-course mentality that rewards those who aggressively seek out the job they want and pursue it, or sometimes even create it

      Cons

      After my long tenure and many Dreamforce conferences, I'm nearly fried. To say the culture is fast paced and the focus is always changing is an understatement. The reason Salesforce always seems on top, and chasing the latest trend, and in the press, is because employees are expected to run harder, carry more, cheer loudly, and pivot constantly. It's the world's biggest startup in behavior. But at the same time, with the recent influx of top career sales leaders from Oracle and what appears to be a board-level mandate for doubling revenue, employees are being asked to do even more with even less, fill higher quotas with smaller territories, less help, and the big company bureaucracy is rearing it's ugly head. Worse still is the politics. When you hire a bunch of smart, aggressive people, and put them in an environment of outsized expectations, throw in a bunch of re-orgs and changing management, and sprinkle with uncertainty and constantly changing priorities, you inevitably get people back stabbing each other and throwing others under the bus to appear smarter and more worthy of promotion. The few at the top will get very, very rich. The rest will lose the sense of personal ownership and start to wonder why they've given up health and family

      782
      avatar
      Salesforce Response
      1y
      It's not often that you get the opportunity to respond to a review 10 years in but your comprehensive and thoughtful review has managed to hold on as one of our most popular even a decade in :) It’s exciting to see that the things we love most about the Salesforce of today — super smart colleagues, being at the forefront of tech trends and establishing ourselves as leaders in the space, great benefits and perks to name a few — haven’t changed in the past 10 years. We acknowledge the challenges you faced, such as the pace, shifting priorities, and internal politics. Your advice on maintaining our foundational vision while avoiding big-company bureaucracy is helpful as we continue to grow as the #1 AI CRM. Salesforce is committed to balancing growth with employee well-being and staying true to our core values. We appreciate your insights and dedication over the years. Thanks again for your feedback!
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