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      Sixt

      Engaged employer

      Sixt reviews

      CSA - Customer Service Agent Sixt Employee Review

      4.0
      26 Mar 2019
      Customer service agent
      Recommend
      CEO approval
      Business outlook

      Pros

      My coworkers make it a comfortable and friendly environment to work. You get full benefits and the pay rate is so good for a customer service position. Or basically any position within the company the pay is very good. Everyone is very helpful and understanding when it comes to things. Also you can grow within the company, they love to see their own colleagues grow.

      Cons

      The conditions we work in especially downstairs in a very cold garage where we don’t have a booth to sit in like the fleet planners do. We just stand outside under a small heater.

      avatar
      Sixt Response
      6y
      Hi there, thank you for your review. It is great to hear how much you get along with your coworkers as it is truly a SIXT Family feeling. We also have an advanced benefit package. It is great to hear you appreciate your compensation package. We are a supportive team and only want to see success in one another. Internal promotions and career growth is one of our top priorities. There are some outside elements that can make the role difficult, but please speak with your direct manager to help come up with solutions. Thank you for your feedback. We wish you continued success here at SIXT.

      Explore other reviews about Sixt

      5.0
      19 Apr 2026
      Reservation sales agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Excellent work environment, helpful managers

      Cons

      It only takes one or two customer reviews to affect you negatively. Disproportionate to the number of customers you handle.

      avatar
      Sixt Response
      2mo
      Dear former employee, thank you for sharing your experience with us in Phoenix. We're glad to hear that you enjoyed the work environment and found our managers helpful during your time with Team Orange. We also hear your feedback on the impact of customer reviews on individual performance metrics. We understand this can feel disproportionate at times, and it's valuable input as we continuously review how we measure and support our teams. We wish you all the best in your next role. Best regards
      4.0
      31 May 2026
      Customer service agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Steady pay and hours but the work is busy some days.

      Cons

      Depending on branch and setup you work outside and deal with weather in your locale.

      avatar
      Sixt Response
      2w
      Dear employee, thank you for sharing your experience with us in Phoenix! We're glad to hear that you appreciate the steady pay and hours at Team Orange. We hear your feedback on outdoor working conditions – we understand that weather can be a real challenge depending on the location and setup, and we continuously look at ways to improve working conditions for our teams. Thanks for being part of Team Orange! Best regards
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