It is a BPO being packaged as a digital transformation firm. - Associate Principal Sutherland Employee Review

1.0
8 Nov 2020
Recommend
CEO approval
Business outlook

Pros

You can learn the art of politics without getting anything done. The leadership is bent upon impressing each other rather than taking care of business. The number of jargons a person can learn will enrich their vocabulary to add in LinkedIn posts.

Cons

1. No vision. Their leadership changes faster than lap in F1. So do not expect anything to be done. 2. No idea of how technology works. The jargons are used in PPT and work is done by basic automation tools. 3. Basic and minimum care such as repair of laptops requires high level approval whereas their execs who sell words are sent in jets. 4. Leadership is coercive. They are dinosaurs. Do not expect them to think too much.

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Sutherland Response
5y
Hi there. We are disappointed that you did not have a more positive experience with us. We appreciate your candid review and thank you for allowing us the opportunity to improve by providing this feedback. It is input such as yours that can assist us in making the necessary changes. Best wishes!

Explore other reviews about Sutherland

5.0
21 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Remote work, reasonable pay, and flexibility with work scheduling.

Cons

Benefit plans are expensive if you have any dependents on the plan.

1
2.0
21 Jun 2026
Recommend
CEO approval
Business outlook

Pros

I liked phone tech support and am searching for more of the same.

Cons

Toxic management environment. Got a new manager who could do nothing but find problems. Got let go from a 50 - 100 person department a day after about 20 new trainees were brought in.

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