Pros
Good benefits, good hours, the catered in lunches are tasty. Regional sales conferences have plenty of drinking and after hour activities.
Cons
After being here for over 2 years I had seen the beginning, and the end of a great team. Leadership inside of CareCredit (PDS) is horrendous. The department is struggling trying to find it's sales identity. A failing QA process leads to frustrated employees, and unnecessary pressures of calls and talk time "production". The management team has yet to align itself with proper strategy, and execution to make money, and be a great place to work for it's employees. The leaders will beat you into submission or make you leave on your own accord. Being on this inside sales team in Synchrony comes with career killing consequences of personal branding. BUT THEY ARE ABLE to change for the better of their team!! Just unwilling, and that is why I no longer work here. This job is the highest paid outbound customer service role you can find.