5.0
24 Feb 2018
Anonymous employee
Former employee
Recommend
CEO approval
Business outlook
Pros
- They take good care of their employees - Good entry-level salaries for customer service associates. - Good benefits and incentives, good healthcare options.
Cons
- High call volume environment, often times customer service associates are taking back-to-back calls for the entire shift. - No bonuses or incentives when there is high call volume. for customer service associates.