Work is mundane and does not serve any meaningful purpose. You essentially act as a middle man between an 'expert' and your client - you do not get to see any of the research that is being carried out. Managers are overstressed and take it out on their associates, often pestering them online after hours for an update on projects. The pressure is immense and associates are constantly made to feel like their job is at risk even if they are consistently hitting target. Feedback and complaints about employee mistreatment is also not taken seriously - Senior managers/HR only took feedback about a manager bullying their team seriously once there was overwhelming evidence of it via a department-wide survey. This manager was not even let go immediately, they were just sidelined to a different department before they were eventually phased out.