Best place to work.Great team, Great mission. - Anonymous employee Thumbtack Employee Review

4.0
9 Jan 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Thumbtack provides a Extensive range of perks and makes an effort to stay competitive with their salaries. They also encourage employees to always be improving themselves and to take online courses together or even teach eachother things in an informal classroom setting if they are so inclined. The culture is warm and encouraging, and it definitely inspires great work from the employees.

Cons

With rapid growth there are of course some growing pains. For example, we are making out a new org structure for one of the departments and the changes were not communicated to the right people at the right time. It raised questions and caused the existing team, which was very passionate about what they were doing, to question decisions. That said, I think everybody learned from the experience, and now we have a VP of HR to help with this sort of thing!

Explore other reviews about Thumbtack

5.0
1 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Work life balance, teamwork and collaboration, encourages creativity. Everyone shares same mission: support small businesses and get pros more jobs

Cons

More alignment across teams and updates regarding product, brand strategy, clearer OKRs. I literally have to dig deep for any cons I seriously love this job and culture.

1.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Some of the people were nice.

Cons

Decision paralysis. This is an extremely consensus driven org that can't make any decisions to save its life. The senior leadership team is also completely disconnected from their teams as well as the users of their products.

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