Used to be a great place to work - Global Account Manager Vodafone Employee Review

2.0
12 Dec 2021
Recommend
CEO approval
Business outlook

Pros

Remote working and a great brand that opens doors. Some friendly teams

Cons

Lack of focus on customer service. Poor commission plan and unachievable targets which get changed in the 3rd quarter of the FY Only focus is to close business with no regard of customer delivery Billing and credit control teams have no accountability and its left to the Account Teams to do step in and help constantly Products not fit for purpose and normally a marketing spin Competitively out of touch with the current market competition Leadership lack focus and only want to see a number each quarter regardless of customer timelines.... Incorrect billing creating clawbacks for Account Managers.....you end up paying the company to keep you employed Business Finance teams out of touch with the market

Explore other reviews about Vodafone

5.0
27 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great Company, pays well, great product

Cons

None really as long as you put the effort in.

1
1.0
6 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Innovative talent all over Vodafone

Cons

Politics all over the organisation, behaviors are poor and non focused, decision architecture is none existent and leadership is very poor.

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