It use to be okay but the direction the company is headed, it's garbage. - Customer Service Manager (CSM) Walmart Employee Review

1.0
17 May 2015
Recommend
CEO approval
Business outlook

Pros

The benefits. Awesome 401k. Flexible schedule. You come in contact with some extraordinary people. The position I'm in I have a lot of influence on my customers and my cashiers.

Cons

Upper level management needs training, they don't meet the basic requirements to run a store. They are not fair. They don't treat the associates well.

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5.0
27 May 2026
Recommend
CEO approval
Business outlook

Pros

Good managers are here at Walmart

Cons

No big cons at all

5.0
2 Jun 2015
Recommend
CEO approval
Business outlook

Pros

Advancement opportunities, great at developing skills, great place to learn a skill and grow your resume, or grow with the company.

Cons

Understaffing issues negatively affects all parts of their business. However, Walmart has increased their minimum hourly rate with hopes to attract more committed employees, and retain better employees.

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Walmart Response
4y
Thank you so very much for this review and advice. We value this and will be sharing with our leadership teams.
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