Call center? More like a pharmacy. - Business Consultant Zillow Employee Review

3.0
6 Apr 2016
Recommend
CEO approval
Business outlook

Pros

Zillow has its perks. Free lunch, good pay, stocked kitchen and good employees

Cons

This place is a revolving door,I was let go due to my Manger putting his cancels In my name , the Manages pick and choose who they keep and let go. You have no type of job security, HR doesnt even consider your side,It's stressful when you sign up for a career and it's going great but, it's a high school atmosphere and gets brought to a end just because your manager used to be your competition and never liked you from the beginning so if you get on the bad side WATCH OUT they will do ANYTHING in their power to get you out of their they can replace you quicker than you even walking out the door.. Not to mention all the drugs that come through the doors. Especially the centennial location, people popping pills and trading pills, MANAGERS snorting cocaine on Spencer's book he handed out with their employees also taking xanex, oxy's you name you can find it at Zilloe Group. The stories could go on and on.

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Zillow Response
10y
These are very serious and troubling allegations. While this review is not representative of our culture, I take this allegation very seriously. Making sure we have a safe and supportive workplace is our top priority, and it would be helpful if you will confidentially contact me or our legal team. Greg Schwartz, Chief Business Officer, Zillow Group

Explore other reviews about Zillow

5.0
13 May 2026
Recommend
CEO approval
Business outlook

Pros

Great company to work for

Cons

Long hours with low pay

1
3.0
8 May 2026
Recommend
CEO approval
Business outlook

Pros

You can make good money here.

Cons

In sales, job can change often. For example: I was making good money and excelling because I am a relationship Sales person. Then they changed it to where you get the sale, and instead of being able to grow that account via that relationship you just broke into, you have to pass it to an account manager and go back to cold/robo calling. You "book" of business you recive to prospect from is a lottery. I received a book of prospects/accounts that most of the were low income, or senior living properties. They don't have a budget and have a line of renter on a waitlist. No way to convince them to spend money on advertising but you still have the same quota.

2
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Zillow Response
3w
Thank you for sharing such a detailed perspective. We understand that frequent changes to roles, account ownership and business priorities can have a real impact on relationship-building and the day-to-day experience in sales. We’re glad to hear compensation was a positive part of your time at Zillow, and we appreciate you being candid about where the model and structure felt frustrating. Feedback like yours helps us better understand how these changes are experienced across teams as the business evolves.
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