Zillow Reviews

Updated 6 Aug 2020

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3.8
69%
Recommend to a Friend
89%
Approve of CEO
Zillow CEO Rich Barton
Rich Barton
76 Ratings
Pros
Cons
More Pros and Cons
  1. COVID-19
    Helpful (1)

    "Zillow 2.0 = big opportunities to lead big transformation"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Director in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zillow full-time for less than a year

    Pros

    -Limitless potential for those who are comfortable seizing opportunities. If you like to lean in rather than wait to be told what to do you'll love it here. -COVID response has been nothing short of phenomenal because our leaders know how to run a business while balancing people, profit and purpose. -Leaders are willing to change their minds, be wrong and stay open to new possibilities. Remote work is one example. Now that it's in our future indefinitely there's an excitement in the air about defining the new rules of work for ourselves and other companies who look to us for these trends. -Industry leader, household name, big growth trajectory means we will need future talent to bring enterprise operations experience, rigor and discipline.

    Cons

    -Complicated industries to learn as an outsider. -The amount of opportunities can feel overwhelming so it requires a lot of focus and prioritization. -Our culture is undergoing big transformation as offices take on a new role and most day to day connections will be virtual in the future. -There's a we/they disconnect between leadership and employees vs other places. As we grow, transform and share our successes I hope it will start to feel like "our company" whereby everyone is expected to act like leaders and lean in to change things rather than wait for someone with a bigger title to fix it.

    Continue reading
  2. "Great company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Account Executive 
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Zillow full-time for more than a year

    Pros

    Great benefits, culture, and products

    Cons

    Can be hard to advance from the bottom up


  3. COVID-19

    "Great Leadership, Great Culture"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Business Operations Manager in Denver, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Zillow full-time for more than a year

    Pros

    Very supportive to COVID concerns

    Cons

    Listen to your employees please.

  4. "Overall great company to work for"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - IT Ops in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zillow full-time for less than a year

    Pros

    insurance coverage, unlimited PTO, stocks, work culture, internal transfer opportunities

    Cons

    corporate politics, "okay" base pay

  5. "call center job"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Seattle, WA

    I worked at Zillow full-time for more than a year

    Pros

    Great benefits, really nice coworkers & managers, candy wall!

    Cons

    It's hard to move up from this position. They want you to stay in customer service for a long time before they allow you to even apply for something else. So if growth is what you're looking for, maybe look at some other positions. The company is great overall though.

  6. "Awesome"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Development Engineer in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zillow full-time for less than a year

    Pros

    Culture, Care, Respect, Talent, CEO

    Cons

    None, None, None, None, None

    Continue reading
  7. "good"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Data Analyst in Irvine, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Zillow full-time for more than 3 years

    Pros

    good company, good benefits, decent pay

    Cons

    Biggest complaint within is that there isn't much of a career path.

  8. "Growing and socially responsible"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Director in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zillow full-time for more than a year

    Pros

    Good balance, prioritizes Employee safety

    Cons

    Decision making can be slow

    Continue reading

    Zillow Response

    July 31, 2020Zillow

    Taking care of our people and our communities has always been a top priority for Zillow. It makes us better people, and results in a better experience for our customers. Thank you for your support and being part of our team. - VP, Recruiting

  9. "Market Analyst"

    4.0
    Current Employee - Market Analyst in Seattle, WA

    I have been working at Zillow full-time

    Pros

    Solid pay, benefits, and career opportunities

    Cons

    Obsession with metrics can feel overkill at times

    Zillow Response

    July 31, 2020Zillow

    As a data driven business, I'm not sure our obsession with metrics will ever go away. Information is power and at Zillow we share it widely. I think that's especially true for you as a market analyst! Thanks for the work you do. I know it's not always easy, but it's always valued. - VP, Recruiting

  10. "Great place to work!"

    4.0
    Current Employee - Sales Executive 

    I have been working at Zillow full-time

    Pros

    Great pay. Awesome culture and benefits!

    Cons

    Different teams are not one the same page

    Zillow Response

    July 31, 2020Zillow

    Thanks for the shout out here. We take pride in our leadership, culture and innovation, while we know we have more work to do here, we're pleased that have a positive experience on our team. - VP, Recruiting

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