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Zillow

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Zillow Reviews

Updated 30 Mar 2023

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Found 1,673 of over 2K reviews
3.9
70% Recommend to a Friend
Zillow CEO Rich Barton
63% Approve of CEO

Found 1,676 of over 2K reviews

3.9
70%
Recommend to a Friend
63%
Approve of CEO
Zillow CEO Rich Barton
Rich Barton
543 Ratings
Pros
  • "Flex bike work/life balance with work from home(in 168 reviews)

  • "They also provide great benefits to all their employees(in 98 reviews)

  • Cons
  • "Work life balance unequal to pay due to growth in market(in 27 reviews)

  • "Customers, outside real estate agents and lenders disappointed with level of professionalism(in 15 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee, less than 1 year
      Featured Review

      Best place to work at 2022

      31 May 2022 - Business Development Representative in New Orleans, LA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The company provides amazing work culture, amazing benefits and fantastic career development. They also provide fully remote and hybrid schedules, depending on what works best for the employee. The company truly values work-life balance and they ensure you are taken care of!

      Cons

      I haven't found a con yet, and that says a lot because most jobs either fail in one or more of the categories I mentioned in the pros, plus management typically sucks at most places. Not at Zillow though. Everyone is so caring, helpful and supportive and everyone strives to make sure everyone on the team performs well and help when ever assistance is required.

      30 people found this review helpful

      Zillow Response

      Zillow

      Thanks for your review! We appreciate your insight and welcome to Zillow! Best, Amber Friedlander amberf@zillowgroup.com Senior Talent Marketing Specialist

    2. 5.0
      Current Employee, less than 1 year

      Good

      2 Jun 2021 - Anonymous Employee in New Delhi
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good work life balance Beyond the expectation

      Cons

      No cons you should work here

      Be the first to find this review helpful
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    4. 1.0
      Former Employee, more than 3 years

      Beware of StreetEasy

      14 Feb 2023 - Software Engineer 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Pay, benefits, DTO, stocks (although they're not worth much anymore)

      Cons

      StreetEasy Engineering's upper management and leadership is staggeringly inept and unethical. They have cultivated a toxic and hostile culture exactly at odds with their supposed corporate principles where dissent is not tolerated, where underlings are blamed for their boss's failures, and where loyalty is rewarded over merit.

      Continue reading
      1 person found this review helpful
    5. 2.0
      Current Employee, more than 5 years

      Volatile company with poor leadership. Ageism and gender bias at it’s finest

      13 Mar 2023 - Growth Advisor in Irvine, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      -Benefits, remote, PTO, can expense phone/office/gym

      Cons

      - Ageism at its finest. The org has deteriorated since last year when there was a change of roles and managers due to yet another reorganization and layoff. We are doing double the work for a reduction in pay. -After the 3rd mass layoff it remained pure chaos. They reduced our salary/eliminated our bonus to then give us stock/RSU’s that are ONLY worth something if we stay a few years, and IF the stock price increases. Management was not sympathetic and SKIMMED OVER THE FACT that there was a pay decrease. We are seeing less money in our paycheck which is what matters to most employees. -Following the layoff of half the team one would think there would be opportunities for a pay increase or growth, not the case. -An unprofessional frat-house/sorority environment. Not inclusive. Limited opportunities for growth. - The annual review process doesn’t reward those who are working hard if you’re favored by manager.

      Continue reading
      3 people found this review helpful
    6. 4.0
      Former Employee, more than 1 year

      Great people, company lacked a little direction

      30 Mar 2023 - Content Manager in Seattle, WA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      -Team members are smart and collaborative -Overall great work/life balance -Manager treated me like an adult who got their work done -Opportunity to learn and grow on the company's dime -Good pay and benefits

      Cons

      -Considered a tech company but lacked the innovation and forward momentum of a company that can take bigger risks -Company caters primarily to other businesses and wealthy individuals, which is fine, just not my thing -Management is cumbersome and kills many innovative ideas with rounds of reviews -Strict staffing rules to the point where they won't consider engineers without FAANG experience, but also won't pay top salary prices. Leaving the company with many open roles they can't seem to fill.

      Continue reading
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    7. 4.0
      Former Employee, more than 3 years

      Good people, messy culture

      26 Nov 2022 - Senior Counsel in Seattle, WA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Zillow has some of the smartest, most caring, and creative thinking people I have ever met. Their Chief People Officer and the majority of their executives are wonderful to work with, and the vast majority of peers are kind, intelligent, and thoughtful.

      Cons

      Zillow is stuck. I'm not sure if the acquisition strategy, the attempt to enter traditional real estate, or bureaucracy is to blame, but despite having all the right pieces and people, Zillow is rowing in circles. The polite culture has been infected by politically minded people using superficial metrics and being loud to move up in the company over more qualified, better employees. People have started being punished for pointing out problems, and are encouraged to gloss over mistakes and avoid big swings. Resources are conservatively allocated, so people start to in-fight and manipulate in order to avoid being understaffed. Compensation is extremely low compared to even earlier stage companies. Using the right language and virtue-signaling is prioritized over efforts to actually increase representation and inclusion. It breaks my heart to see a company filled with so many wonderful people have no clear path forward.

      Continue reading
      15 people found this review helpful
    8. 5.0
      Current Employee, less than 1 year

      Nicest people EVER

      28 Mar 2023 - Connection Specialist I 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      This was an enjoyable interview. The three people that have interviewed me were so nice and I learned a lot about the company and job. The questions were behavorial. In addition, everything went smoothly.

      Cons

      None that I know of or saw.

      Continue reading
      Be the first to find this review helpful
    9. 5.0
      Current Employee, more than 1 year

      Great Benefits, Great Challenges

      21 Mar 2023 - Technical Recruiter in Seattle, WA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Incredible benefits People oriented organization You’ll work hard, but will truly have flexibility and work/life balance Work/live where you want. No commute, so much time and money saved! Leadership doesn’t avoid the hard questions

      Cons

      There’s always work to be done. While time away to recharge is encouraged, and people legitimately take time off, workaholics can get caught up if they’re not intentional. Fast-paced environment, which many love but isn’t for everyone. Lots of opportunities but you’ll need to own a lot of your own development. May be challenging for someone who’s less comfortable advocating for themselves.

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    10. 5.0
      Former Employee, more than 3 years

      Great Company

      28 Mar 2023 - Operations Coordinator in Seattle, WA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      I worked at Zillow back when Spencer Rascoff was CEO and then switched to Rich Barton. The work culture was awesome and the office was easily the best office I've worked at to date.

      Cons

      Internal mobility was not as easy as they advertised

      Be the first to find this review helpful
    11. 3.0
      Former Employee, more than 1 year

      Nice benefits and good culture. Poor communication and gaslighting.

      24 Feb 2023 - Advisor in Seattle, WA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      A lot of great people at Zillow. Comfortable place to work - never felt pressured to work while sick or shamed for taking time off. Compensation was fair for my particular role.

      Cons

      Communication was poor throughout the company, seemingly in all roles and orgs. There did seem to be an effort to address this, but never seemed to yield results. It became clear my role was not being supported, but we were told our role was vital to the company all the time. Then they laid us off in a five minute Zoom call from a new VP who rarely made any appearances since hired - cancelled nearly all scheduled meetings and had a reputation of not being present. They're still there. This was insulting after Zillow upper management suggested the way Better laid off was unprofessional. HR/Hiring seemed in disarray.

      Continue reading
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    Viewing 1 - 10 of 1,676 Reviews
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    Zillow Reviews FAQs

    Zillow has an overall rating of 3.9 out of 5, based on over 1,802 reviews left anonymously by employees. 70% of employees would recommend working at Zillow to a friend and 50% have a positive outlook for the business. This rating has been stable over the past 12 months.

    According to anonymously submitted Glassdoor reviews, Zillow employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Zillow. This rating has been stable over the past 12 months.

    70% of Zillow employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Zillow 4.2 out of 5 for work life balance, 4.1 for culture and values and 3.6 for career opportunities.

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