Zillow Reviews
Updated 30 Mar 2023
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Found 1,676 of over 2K reviews
- Popular
- Highest Rating
- Lowest Rating
- Most Recent
- Oldest first
"Flex bike work/life balance with work from home" (in 168 reviews)
"They also provide great benefits to all their employees" (in 98 reviews)
"Work life balance unequal to pay due to growth in market" (in 27 reviews)
"Customers, outside real estate agents and lenders disappointed with level of professionalism" (in 15 reviews)
- Current Employee, less than 1 year★★★★★Featured Review
Best place to work at 2022
31 May 2022 - Business Development Representative in New Orleans, LARecommendCEO ApprovalBusiness OutlookPros
The company provides amazing work culture, amazing benefits and fantastic career development. They also provide fully remote and hybrid schedules, depending on what works best for the employee. The company truly values work-life balance and they ensure you are taken care of!
Cons
I haven't found a con yet, and that says a lot because most jobs either fail in one or more of the categories I mentioned in the pros, plus management typically sucks at most places. Not at Zillow though. Everyone is so caring, helpful and supportive and everyone strives to make sure everyone on the team performs well and help when ever assistance is required.
Thanks for your review! We appreciate your insight and welcome to Zillow! Best, Amber Friedlander amberf@zillowgroup.com Senior Talent Marketing Specialist
- Current Employee, less than 1 year★★★★★
Pros
Good work life balance Beyond the expectation
Cons
No cons you should work here
- Former Employee, more than 3 years★★★★★
Pros
Pay, benefits, DTO, stocks (although they're not worth much anymore)
Cons
StreetEasy Engineering's upper management and leadership is staggeringly inept and unethical. They have cultivated a toxic and hostile culture exactly at odds with their supposed corporate principles where dissent is not tolerated, where underlings are blamed for their boss's failures, and where loyalty is rewarded over merit.
Continue reading - Current Employee, more than 5 years★★★★★
Volatile company with poor leadership. Ageism and gender bias at it’s finest
13 Mar 2023 - Growth Advisor in Irvine, CARecommendCEO ApprovalBusiness OutlookPros
-Benefits, remote, PTO, can expense phone/office/gym
Cons
- Ageism at its finest. The org has deteriorated since last year when there was a change of roles and managers due to yet another reorganization and layoff. We are doing double the work for a reduction in pay. -After the 3rd mass layoff it remained pure chaos. They reduced our salary/eliminated our bonus to then give us stock/RSU’s that are ONLY worth something if we stay a few years, and IF the stock price increases. Management was not sympathetic and SKIMMED OVER THE FACT that there was a pay decrease. We are seeing less money in our paycheck which is what matters to most employees. -Following the layoff of half the team one would think there would be opportunities for a pay increase or growth, not the case. -An unprofessional frat-house/sorority environment. Not inclusive. Limited opportunities for growth. - The annual review process doesn’t reward those who are working hard if you’re favored by manager.
Continue reading - Former Employee, more than 1 year★★★★★
Great people, company lacked a little direction
30 Mar 2023 - Content Manager in Seattle, WARecommendCEO ApprovalBusiness OutlookPros
-Team members are smart and collaborative -Overall great work/life balance -Manager treated me like an adult who got their work done -Opportunity to learn and grow on the company's dime -Good pay and benefits
Cons
-Considered a tech company but lacked the innovation and forward momentum of a company that can take bigger risks -Company caters primarily to other businesses and wealthy individuals, which is fine, just not my thing -Management is cumbersome and kills many innovative ideas with rounds of reviews -Strict staffing rules to the point where they won't consider engineers without FAANG experience, but also won't pay top salary prices. Leaving the company with many open roles they can't seem to fill.
Continue reading - Former Employee, more than 3 years★★★★★
Good people, messy culture
26 Nov 2022 - Senior Counsel in Seattle, WARecommendCEO ApprovalBusiness OutlookPros
Zillow has some of the smartest, most caring, and creative thinking people I have ever met. Their Chief People Officer and the majority of their executives are wonderful to work with, and the vast majority of peers are kind, intelligent, and thoughtful.
Cons
Zillow is stuck. I'm not sure if the acquisition strategy, the attempt to enter traditional real estate, or bureaucracy is to blame, but despite having all the right pieces and people, Zillow is rowing in circles. The polite culture has been infected by politically minded people using superficial metrics and being loud to move up in the company over more qualified, better employees. People have started being punished for pointing out problems, and are encouraged to gloss over mistakes and avoid big swings. Resources are conservatively allocated, so people start to in-fight and manipulate in order to avoid being understaffed. Compensation is extremely low compared to even earlier stage companies. Using the right language and virtue-signaling is prioritized over efforts to actually increase representation and inclusion. It breaks my heart to see a company filled with so many wonderful people have no clear path forward.
Continue reading - Current Employee, less than 1 year★★★★★
Pros
This was an enjoyable interview. The three people that have interviewed me were so nice and I learned a lot about the company and job. The questions were behavorial. In addition, everything went smoothly.
Cons
None that I know of or saw.
Continue reading - Current Employee, more than 1 year★★★★★
Great Benefits, Great Challenges
21 Mar 2023 - Technical Recruiter in Seattle, WARecommendCEO ApprovalBusiness OutlookPros
Incredible benefits People oriented organization You’ll work hard, but will truly have flexibility and work/life balance Work/live where you want. No commute, so much time and money saved! Leadership doesn’t avoid the hard questions
Cons
There’s always work to be done. While time away to recharge is encouraged, and people legitimately take time off, workaholics can get caught up if they’re not intentional. Fast-paced environment, which many love but isn’t for everyone. Lots of opportunities but you’ll need to own a lot of your own development. May be challenging for someone who’s less comfortable advocating for themselves.
- Former Employee, more than 3 years★★★★★
Great Company
28 Mar 2023 - Operations Coordinator in Seattle, WARecommendCEO ApprovalBusiness OutlookPros
I worked at Zillow back when Spencer Rascoff was CEO and then switched to Rich Barton. The work culture was awesome and the office was easily the best office I've worked at to date.
Cons
Internal mobility was not as easy as they advertised
- Former Employee, more than 1 year★★★★★
Nice benefits and good culture. Poor communication and gaslighting.
24 Feb 2023 - Advisor in Seattle, WARecommendCEO ApprovalBusiness OutlookPros
A lot of great people at Zillow. Comfortable place to work - never felt pressured to work while sick or shamed for taking time off. Compensation was fair for my particular role.
Cons
Communication was poor throughout the company, seemingly in all roles and orgs. There did seem to be an effort to address this, but never seemed to yield results. It became clear my role was not being supported, but we were told our role was vital to the company all the time. Then they laid us off in a five minute Zoom call from a new VP who rarely made any appearances since hired - cancelled nearly all scheduled meetings and had a reputation of not being present. They're still there. This was insulting after Zillow upper management suggested the way Better laid off was unprofessional. HR/Hiring seemed in disarray.
Continue reading
Zillow Reviews FAQs
Zillow has an overall rating of 3.9 out of 5, based on over 1,802 reviews left anonymously by employees. 70% of employees would recommend working at Zillow to a friend and 50% have a positive outlook for the business. This rating has been stable over the past 12 months.
70% of Zillow employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Zillow 4.2 out of 5 for work life balance, 4.1 for culture and values and 3.6 for career opportunities.
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