Fun company to work for - Tech Support Specialist Zillow Employee Review

4.0
20 Jul 2016
Recommend
CEO approval
Business outlook

Pros

Great environment, good perks, lunches on Fridays.

Cons

Very lateral company. Not much potential to move anywhere within the company but sideways.

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Zillow Response
9y
Thanks for the review. Glad you like the environment and perks. We work hard to create a friendly/fun/collaborative culture. Thanks also for your comments on the "lateral"-ness of the company. We have lots of examples of people moving up (and way up) in the organization, though completely understood we could do better. Fortunately, we're actually working now on career/promotion paths to make this process easier and more broadly available. If you have any more specific feedback or concerns, feel free to reach out to me directly - tonys@zillow.com. Thanks again!

Explore other reviews about Zillow

5.0
13 May 2026
Recommend
CEO approval
Business outlook

Pros

Great company to work for

Cons

Long hours with low pay

1
3.0
8 May 2026
Recommend
CEO approval
Business outlook

Pros

You can make good money here.

Cons

In sales, job can change often. For example: I was making good money and excelling because I am a relationship Sales person. Then they changed it to where you get the sale, and instead of being able to grow that account via that relationship you just broke into, you have to pass it to an account manager and go back to cold/robo calling. You "book" of business you recive to prospect from is a lottery. I received a book of prospects/accounts that most of the were low income, or senior living properties. They don't have a budget and have a line of renter on a waitlist. No way to convince them to spend money on advertising but you still have the same quota.

2
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Zillow Response
3w
Thank you for sharing such a detailed perspective. We understand that frequent changes to roles, account ownership and business priorities can have a real impact on relationship-building and the day-to-day experience in sales. We’re glad to hear compensation was a positive part of your time at Zillow, and we appreciate you being candid about where the model and structure felt frustrating. Feedback like yours helps us better understand how these changes are experienced across teams as the business evolves.
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