Upper-management doesn't want lower-level employees to succeed, low pay, sexual-harassment on the sales floor
Zillow Response
11y
Thank you for the feedback. We have many examples where people started out as Associate Account Managers and progressed significantly in their career at Zillow. I am sorry this did not happen for you and I hope that you took the opportunity to discuss your concerns with your manager or HR while you were still at Zillow.
Regarding your comment on sexual harassment, we take this very seriously. Please contact your HR manager or me directly – Tony Small – 206-515-8291 – tonys@zillow.com – so we can take the specific feedback and make sure it gets addressed.
In sales, job can change often. For example: I was making good money and excelling because I am a relationship Sales person. Then they changed it to where you get the sale, and instead of being able to grow that account via that relationship you just broke into, you have to pass it to an account manager and go back to cold/robo calling. You "book" of business you recive to prospect from is a lottery. I received a book of prospects/accounts that most of the were low income, or senior living properties. They don't have a budget and have a line of renter on a waitlist. No way to convince them to spend money on advertising but you still have the same quota.
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Zillow Response
1mo
Thank you for sharing such a detailed perspective. We understand that frequent changes to roles, account ownership and business priorities can have a real impact on relationship-building and the day-to-day experience in sales.
We’re glad to hear compensation was a positive part of your time at Zillow, and we appreciate you being candid about where the model and structure felt frustrating. Feedback like yours helps us better understand how these changes are experienced across teams as the business evolves.