Sales Executive - Sales Executive Zillow Employee Review

2.0
1 Feb 2016
Recommend
CEO approval
Business outlook

Pros

The benefits are great, plus a gym reimbursement and they do bring yoga to the office once a week which is a nice break. Also the people, the sales reps in the office consist of a lot of great personalities that are motivated and are passionate about what they do. They will fly you out to Seattle for the company christmas party, all expenses paid.

Cons

I would just advise to anyone who is looking to get involved with Zillow's sales dept. to be wary for at least another year. The goals are a far reach (to say the least) and the payouts have been lowered substantially. We no longer get stock regularly, nor do we get quarterly payouts. For the first year you do get a ramp, which is nice, but once its over the future is grim. It is not sustainable, the stress level can be extremely high. There is not a lot of flexibility or understanding for life's demands outside of work, you are held to your hours without options to work remotely. Although plenty of realtors are happy with our product, it is hard to feel pride for what you are selling when you can give no guarantee and its hard to measure their results. You feel as though you can't strategically work markets when you see them fail time and time again. Three words: corporate corporate corporate. Welcome to a world where the 'Kool Aid' is the only thing on tap. "Zillow Radio" is full of techno pump up music and blasts in your ears all day long while you try to work. You will move with the cattle as a rep with little opportunity to move up, too many people and not enough positions.

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Zillow Response
10y
Thank you for your feedback. Glad you're enjoying the people & benefits, definitely some of the best in any industry. But, I'm really sorry to hear you aren't having success, truth is though, you're in the minority. In fact, last month over 90% of our reps hit their quota (big $'s) and one team had 100% of every rep hit plan. It also shows in our attrition, which is at an all time low. Folks just aren't leaving. Whoo-Hoo!! If you've really been here for a year plus, you know that our company puts employees first and that includes compensation, especially for those who are willing to work hard and can sell. But, if you're still not seeing it, I'd love the chance to sit down and talk with you about how we can get you to the top. To get you to a place where you can achieve your goals, like so many here are, while doing it in an awesome, fun company. Which is also why were recently rated in the Top 10 "Best Places to Work" on glassdoor. www.glassdoor.com/Best-Places-to-Work-LST_KQ0,19.htm I hope you reach out to me, I really want to see every person here be successful and attain their goals! Shoot me an email (gbland@zillow.com or feel free to call my cell @ 303.801.8126). We're here for you. Greg Bland, VP Sales @ Denver

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You can make good money here.

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In sales, job can change often. For example: I was making good money and excelling because I am a relationship Sales person. Then they changed it to where you get the sale, and instead of being able to grow that account via that relationship you just broke into, you have to pass it to an account manager and go back to cold/robo calling. You "book" of business you recive to prospect from is a lottery. I received a book of prospects/accounts that most of the were low income, or senior living properties. They don't have a budget and have a line of renter on a waitlist. No way to convince them to spend money on advertising but you still have the same quota.

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Zillow Response
4w
Thank you for sharing such a detailed perspective. We understand that frequent changes to roles, account ownership and business priorities can have a real impact on relationship-building and the day-to-day experience in sales. We’re glad to hear compensation was a positive part of your time at Zillow, and we appreciate you being candid about where the model and structure felt frustrating. Feedback like yours helps us better understand how these changes are experienced across teams as the business evolves.
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