PAC - Anonymous employee Zillow Employee Review

1.0
7 Mar 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great benefits package but that is all I can say.

Cons

Massive favoritism. Unless you have a cheerleader/jock/frat personality you are treated poorly. I was treated as an outsider. You are told they value their employees and will work with you but if they don't like you they will find a way to exclude you and get rid of you. I was treated so poorly it sits on the edge of harassment. They say everyone is a team and is equal but that is far from the truth. If you aren't a favorite they will treat you so bad you will quit. The lack of structure works against you. I was treated so poorly and was given such false, hypocritical information it has to be illegal and will be speaking with a lawyer to see what can be done. I would never wish that kind of treatment on my worst enemies. Make sure there is documentation and a witness when you speak with management because they will lie. It is not surprising they are only rated a top company on glass door because the people who do have issues are afraid to voice their opinion. If you express concern for being singled out they will find a way to fire you or get you to quit. The open door policy is nonsense, once you express anything negative they will retaliate. There is no work/life balance and I am an example of that. I had the same experience another employee who reviewed had.

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Zillow Response
10y
I'm sorry you felt this way about your experience at Zillow. We work hard to ensure that there's no favoritism and that people are measured fairly based on their effort and results. The attrition on the team is very low and the internal surveys from the group (anonymously given) reveal a really happy team and a great work environment. I'm sorry you didn't feel the same way. Good luck on your next experience, and if you'd like to send me specific feedback, I'd be happy to hear it: Tony Small, tonys@zillow.com

Explore other reviews about Zillow

5.0
8 Feb 2026
Recommend
CEO approval
Business outlook

Pros

The posts about AWS culture infiltrating Zillow must be pretty team or person specific, as I've seen nothing but leaders who really care about their teams and the business. Middle managers can often drag down morale and culture - and working remote makes that hard to see/fix. But generally, the culture and support at Zillow is WAY better than any other tech company I've worked at (or heard about from friends). Fully remote with decent benefits and people who generally care about each other is fantastic (and hard to find in today's market). For those complaining about bad culture - I'd suggest you look at another role in another org, you might be pleasantly surprised the ZG people first culture is still strong.

Cons

Fully remote makes it hard to get the right visibility and promotions and ratings are unfortunately tied to whether senior leaders see your work and know who you are. You have to make an effort to be "seen" and that's hard to do remote. The news cycle is noisy with lawsuits, but I think a lot of that is because we're a big name with a big target on our back. A judge just ruled in Zillow's favor, against Compass.

2
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Zillow Response
3mo
Thank you for taking the time to share your review. It’s great to hear that leadership support, flexibility, and a people-first culture have stood out in your experience. We also recognize that visibility and growth can feel different in a remote environment, and feedback like this helps highlight where continued focus and clarity matter. We appreciate you sharing your perspective.
3.0
8 May 2026
Recommend
CEO approval
Business outlook

Pros

You can make good money here.

Cons

In sales, job can change often. For example: I was making good money and excelling because I am a relationship Sales person. Then they changed it to where you get the sale, and instead of being able to grow that account via that relationship you just broke into, you have to pass it to an account manager and go back to cold/robo calling. You "book" of business you recive to prospect from is a lottery. I received a book of prospects/accounts that most of the were low income, or senior living properties. They don't have a budget and have a line of renter on a waitlist. No way to convince them to spend money on advertising but you still have the same quota.

2
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Zillow Response
2w
Thank you for sharing such a detailed perspective. We understand that frequent changes to roles, account ownership and business priorities can have a real impact on relationship-building and the day-to-day experience in sales. We’re glad to hear compensation was a positive part of your time at Zillow, and we appreciate you being candid about where the model and structure felt frustrating. Feedback like yours helps us better understand how these changes are experienced across teams as the business evolves.
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