Strap in, this one’s putting it all out there:
There’s no TL;DR, you wanna read the whole thing.
Absolute nightmare of a company run by toxic leadership from the owners to the corporate office to local management. The people who do come to this company under the premise they’ll be making a positive impact end up being handcuffed by the cancer that is corporate/regional/district management which seems to change it’s structure as frequently as the employees at the branch level do. I won’t use the word leadership here because to me there’s a VERY distinct difference, and there is a huge lack of leadership. Expect to wait hours for responses to emails from anyone outside of your specific location, days or longer if at all for corporate. Favoritism runs rampant through the company from the top down. Locations can’t keep employees long enough to find the bathroom let alone learn how to successfully do their job and the people who have been there for more than 5 minutes are too busy gatekeeping in order to make themselves look good that they’ll throw you under the bus at the first sign of trouble. ZERO training, ZERO support, ZERO communication and ZERO care for you unless you’re working 12+ hour days no matter your position, some techs were pushing 16+ hour days 6 days a week with no break in sight. You’re micromanaged beyond belief and every move is tracked. At this point, if you’re like me, you’re thinking it’s probably not THAT bad and with a positive outlook you’ll be able to make it a better place… it is that bad, and there are many like me that thought that also. The owner of the company even preached during company wide town halls to reach out to him directly with any concerns, so I did. I did this because I didn’t trust anyone else in management between myself and him and I thought he’d be a stand up human who lived up to integrity since it was one of his company’s core values. Then I was put on an involuntary leave of absence, then fired for poor performance though I had ZERO record of performance based discussions or documentation while working there. On the contrary , I actually tried to pitch the solution of a training program that invested time in new employees on all of the things that they’d need to be successful and efficient within the company but it fell on deaf ears in the good ol boys club and nothing changed. In summary, you’ll be overworked, under appreciated, not listened to and taken advantage of. Depending on your location, you may even get the chance to be intimidated, hung up on and have all your questions go unanswered.