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Helix Behavioral Services

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Helix Behavioral Services Reviews

3.3

60% would recommend to a friend

(6 total reviews)

41% positive business outlook

Reviews by job title

6 reviews
1.0
29 Oct 2024
Recommend
CEO approval
Business outlook

Pros

1. Earnest & Dedicated Staff: •The team is committed to their mission and works hard to ensure student success. 2. Client Care & Safety: •Staff put great effort into ensuring each student receives individualized care and attention. 3. Engaging Work Environment: •The work environment is fun, fulfilling, and highly collaborative. 4. Adaptable & Creative: •Staff show flexibility in modifying lesson plans to meet evolving student needs. 5. Cleanliness Efforts: •Daily cleaning routines are established to ensure a sanitary environment. 6. Client Pick-Up/Drop-Off Protocol Awareness: •Staff emphasize the importance of safe and secure client transfers.

Cons

1. Chaotic Onboarding & Operations: •Initial experience was disorganized, with training materials and processes inconsistent or incomplete. 2. Unprofessionalism & Miscommunication: •Lack of consistent adherence to training materials and unclear operating instructions. •Ambiguity in staff collaboration, training methods, and lesson execution. 3. Poor Organization: •Items frequently misplaced or left in disarray, impacting session effectiveness. •Cleaning products, including potentially hazardous chemicals, were stored improperly. 4. Lack of Candor & Feedback Transparency: •Communication with staff was misleading, with inconsistent feedback followed by sudden, unexpected consequences. 5. Hostile Work Environment: •Gossip and unprofessional behavior among staff created a toxic atmosphere. 6. Inadequate Support & Training: •Lack of proper guidance in critical tasks (e.g., client pick-up, potty training), despite requests for assistance.

2.0
24 Jan 2023
Recommend
CEO approval
Business outlook

Pros

Growth of clients can be measured and viewed accurately.

Cons

Unprofessional handling of employee matters. Staff tend to view clients as their disability rather than as people. Pay is well below average for the field.

5.0
18 Aug 2025

Would recommend

Recommend
CEO approval
Business outlook

Pros

- Lots of growth for clients and staff

Cons

- High stress, High stakes

Viewing 1 - 3 of 6 Reviews

Glassdoor has 6 Helix Behavioral Services reviews submitted anonymously by Helix Behavioral Services employees. Read employee reviews and ratings on Glassdoor to decide if Helix Behavioral Services is right for you.