Reviews by job title

40 reviews
1.0
16 Sept 2022

Fair startup company

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

work life balance friendly working environment

Cons

poor management decision lack of resource to support the business line

3.0
19 Jun 2023

Good environment

Recommend
CEO approval
Business outlook

Pros

Good colleagues who are all helpful

Cons

Poor management and direction. No instructions at all

1.0
24 Jan 2022

slow moving, doesn't pay well

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Culture used to be fine

Cons

Doesn't pay well, they will try to undercut salary when possible. Zero diversity. Projects constantly delayed, nothing gets launched within committed timeline. Working hard isn't always rewarding as you're met with many that don't work hard and yet manage to get promoted. These are issues that has been raised in multiple meetings, to the CEO and management during many all hands, but nothing has been done to address it.

1.0
24 Apr 2026
Recommend
CEO approval
Business outlook

Pros

- Strong pool of individually talented employees across functions. - People are skilled, collaborative, and demonstrate a genuine desire to improve customer experience when given the opportunity. - Exposure to cross-functional work, offering visibility into multiple departments and business areas.

Cons

- Leadership is heavily influenced by legacy perspectives, with initiatives often delayed and driven top-down without clear purpose. - Decision-making tends to favor long-standing relationships over objective, data-driven or ground-level feedback. - Lack of diversity at the top management level leads to limited perspectives in strategic decisions. - Significant time spent on polished presentations and internal alignment rather than actionable outcomes. - Senior leadership prioritizes vanity metrics over meaningful business impact, with slow response to market changes. - Organizational culture rewards consensus-building and “pleasing” behaviors over agility, critical thinking, and innovation. - Product function lacks clear roadmap visibility, with frequent delays and minimal innovation. - Product leadership often lacks practical experience, leading to over-reliance on buzzwords rather than execution. - Product managers have limited autonomy and are largely executing top-down directives. - Marketing strategy is overly theoretical and disconnected from real market dynamics. - Frequent use of external consultants and tools without clear ROI or accountability, leading to inefficient budget use. - Internal culture in Marketing discourages ownership, with misalignment often attributed to resource constraints rather than prioritization issues. - Design team is underutilized and not empowered strategically, often reduced to executing low-impact tasks. - Customer Service lacks accountability, with frequent blame-shifting and insufficient product understanding. - Commercial team can be internally focused and misaligned with client needs, with inconsistent adherence to professional standards. - Operations team lacks clear direction and strategic guidance, limiting their effectiveness. - Cross-department collaboration is often inefficient, with unclear ownership and frequent misalignment.

1.0
1 Sept 2021
Recommend
CEO approval
Business outlook

Pros

None in this company. Stay away.

Cons

Bad management Delusional CEO Superbly lack of action and execution Talk a big game, achieve no results Please stay away from this company

5.0
4 Jun 2024

flat and organic

Recommend
CEO approval
Business outlook

Pros

- very collaborative, not much hierarchy - fair and transparent environment - teams are motivated and rallied against competition

Cons

- more strategic clarity from senior management - employee development programs are lacking

1.0
5 Oct 2021

Stay Away

Recommend
CEO approval
Business outlook

Pros

Other than some good co-workers, not much. Ask yourself if the string of "positive" reviews over the course of a few weeks looks suspicious. It does to me!

Cons

Deteriorating culture, lack of diversity and upper management who are basically lackeys. No vision for the future other than surviving from month to month.

3.0
13 Feb 2023

Working environment

Recommend
CEO approval
Business outlook

Pros

Fun environment and nice people to work with

Cons

Lack of management, flat company structure

1.0
28 May 2025
Recommend
CEO approval
Business outlook

Pros

Flexible working arrangements provided its approved

Cons

New leadership whose style is highly self-centred and micromanaging. The focus is more on maintaining personal standing within the company rather than developing the team or aligning with broader organisational goals. Leadership lacks trust in the team, heavily monitors call logs, enforces strict and arbitrary call standards (e.g., two 15-second calls), and is resistant to change. Promised support at the start often changes mid-course, and term leads are held back for months—yet KPI expectations remain high. The work environment feels robotic. If you’re not someone who thrives under rigid control or a petty, highly OCD management style, this may not be the place for you. Compensation and Structure: • Commission is only 30% of $240K AFYGR, less your base salary • Payouts are only made once a year, which delays tangible reward for hard work • 6-month probation period, seemingly more to buy time than to evaluate fairly The company views itself as elite in lead generation but provides little room for team empowerment or growth under this leadership.

avatar
MoneySmart Group Response
11mo
Thank you for sharing the feedback. We really appreciate the time you have taken to raise these points. At MoneySmart we are committed to fostering a high-performing, accountable and empowered work environment. We spend significant time and effort in nurturing the culture we want for the organisation. That said, we know that no organisation is perfect, and we welcome constructive feedback as an opportunity to reflect and improve. We’re sorry it did not work out in this instance but we appreciate your time with us and wish you the very best in your future roles.
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