Reviews by job title

34 reviews
1.0
14 Feb 2025

Hard Times.

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Pros

Some genuine nice people pass through, so you get to meet some nice people and make friends and feel supported and part of a wider team.

Cons

A big silo of other silos. No diversity. Earned less than the living wage for 2 years, friends working in bars and restaurant kitchens earned more. Living and paying rent and bills was a struggle and monthly debt When speaking with management mock empathy and a hard no but then increase work load and continually criticised, very toxic. very hard place to work if not in the in crowd. It's obvious that opportunities for growth and development and progression and fair salary are only very specific set of people that work here - if different to this specific set, there is no chance. Good people leave in droves. Old boy and girls network stays.

2.0
12 Dec 2024

Needs to do some soul searching

Anonymous employee
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Pros

- The pay is decent for charity sector, particularly if you’re on a market premium (high staff turnover means that some jobs at the NSPCC are recruited with market premium salaries) - Some of the people I met were really nice - The library in the office is just great, as is NSPCC learning

Cons

- Equality, diversity and inclusion are big in the org strategy, but it’s not clear whether this is being implemented properly within teams. I left my job because I was facing indirect discrimination but my concerns were dismissed. - The working culture can feel quite corporate and serious - Work-life balance is not great - They lag behind other charities in attitudes to flexible working. E.g. there are no core hours, and there’s an expectation that your life outside of work shouldn’t impact your productivity or ability to manage your time workload, even if you’re facing significant health issues.

4.0
2 Feb 2024
Recommend
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Pros

- Majority of people at the NSPCC are genuinely wonderful, work so hard, really care about children and young people, and are making incredibly positive change across the UK. - Salary is relatively competitive for the sector - Amazing annual leave and flexible working policies - Variety of campaigns and projects that you can work on in a directorate like Communications is wonderful - I personally had incredible managers and colleagues within my team - Managers encourage you to develop and keep going for new roles / getting more experience - A lot has been done by teams across the organisation to improve ED&I in recent years, which has been mainly driven by lived experience groups and individuals in People - There are remarkable projects happening and services being delivered across the UK

Cons

- Once in a role it can be difficult to gain any progression in terms of salary, even if your role significantly changes during the period in the same role. It means that people often want to move roles after a year or so, which then creates a retention issue when there isn't always a place for them to go. It would be great to be rewarded for being amazing at your role whilst in that role, to encourage people to stay and grow in their roles - Some senior management are deeply uninspiring, don't embody the values that NSPCC strive for, and frankly, some are utterly unqualified for the roles they have been given. The CEO and other senior leaders feel out of touch with the experience of their staff and volunteers. I found the Directors of Services, People and Strategy and Knowledge, as well as the regional team leadership to be much more inspiring, personable and really lived NSPCC values. - I fear that complaints against senior staff are dismissed and not escalated as they should be, particularly in the case of one person who has been the reason multiple (brilliantly talented) people have left one team. - The lack of diversity at Executive Board level is still hugely disappointing, especially when there is much broader diversity in more junior levels. While I've been at the NSPCC there have been numerous opportunities to address this, and sadly it just hasn't happened.

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NSPCC Response
2y
Thank you for sharing your experience at the NSPCC. It's fantastic to hear your positive reflections, particularly about the commitment of our team and the impactful work we do for children across the UK. We're glad you appreciated our competitive salary and flexible working policies, and it’s heartening to know that you found support and growth opportunities in your role. It’s always our aim to foster a supportive and dynamic working environment. We understand the importance of career progression and are continuously exploring ways to recognise and reward the evolving roles of our team members. Your feedback is invaluable in guiding these efforts. To assure you, we review exit survey information every quarter with our People Team as well as members of the Executive Board. Your points about the need for more diversity at senior levels are something we are working hard to achieve. From introducing new management development opportunities aimed at aspiring managers from Black, Asian and minoritised communities to ensuring we advertise our roles far and wide, across specialist job boards and using specialist recruiters to get diverse shortlists. We know there is more we can do, and we have a clear plan of how we will get there in our ED&I strategy. We’re committed to ensuring that our leadership exemplifies our values. If there's something specific you would like to bring to our attention, please do get in touch with us: peopleoperationsteam@nspcc.org.uk. We assure you that all feedback, including concerns raised about our people, are taken seriously. We strive for a culture where every voice is heard and valued, and we’re dedicated to addressing any issues effectively. Again, thank you for your feedback. It’s crucial for us to hear from former team members as we continue to evolve and improve. Best wishes Director of Communications and Marketing
5.0
20 Oct 2025
Recommend
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Pros

Supportive team, great management, diversity of work, high quality training.

Cons

Salary is not competitive for local authority social workers.

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NSPCC Response
7mo
Thank you for your feedback, it's encouraging to read that you had such a positive experience as a practitioner. We do aim to be competitive in terms of the salaries of our social work staff yet acknowledge that we do not offer like for like financial incentives as offered by some local authorities. I'm really pleased to note that during your time with the NSPCC you experienced good management and training, and a range of work as part of a supportive team.
4.0
30 Jan 2024
Recommend
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Pros

Really friendly people and good work life balance. They take mental health seriously and support individuals with compassion and support. I know not all teams/ directorates are this way, but major giving is. Salary isn’t amazing but for me at least the social aspect/work life balances and flexibility made up for the lack of pay. Good experience of working huge charity which means it’s fairly easy to find a new job elsewhere when time is right

Cons

Salary isn’t great as I mentioned. Gets better after junior management(grade 4) level. Quite ‘high school’ culture with younger colleagues. Have witnessed catty remarks and lots of gossiping which upsets some. Risk of looking unprofessional as work and personal life boundaries often not in place. Heavy drinking culture (but this has improved over the last year or so).

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NSPCC Response
2y
Thank you for letting us know of your experiences at the NSPCC. I am really pleased that our focus on mental health is seen and happening in practice. While the comment about ‘gossip’ is concerning, I’m grateful for you raising it and I will ensure that Income Generation staff are reminded of our values and behaviours – and how to report when these are not being adhered to. I’m also pleased that culture has improved recently, and its satisfying that you are able to observe this too.
4.0
8 May 2025

Friendly people

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Pros

- friendly people - work from home - for a good cause

Cons

- Restructure & redundancies - Lack of guidance - Low salary for the work

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NSPCC Response
7mo
Thank you for your honest feedback. We're glad to hear you appreciate the friendly team, flexible working arrangements, and the meaningful nature of our work — these are values we truly care about. We also acknowledge your concerns around restructuring, guidance, and compensation. These are important areas, and we're committed to improving clarity, support, and transparency wherever possible. Your feedback helps us reflect and grow, and we appreciate you taking the time to share your experience.
4.0
2 Dec 2025

Being made Redundant

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Pros

Good manager and direct team. Compressed hours. Out in the community

Cons

Through the recent redundancies, not been given the care and respect staff deserve. Poor communication and organisation throughout the redundancy period. Many staff being made redundant and the CEO has one of the highest salaries across leading UK charities

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NSPCC Response
6mo
Thank you for sharing your experience. We’re glad you valued your manager, team, and community work, and we’re truly sorry the redundancy process didn’t meet expectations. Your feedback on communication and care is important, and we’re committed to learning and improving. Thank you for your contribution to our mission, and we wish you the very best for the future.
4.0
22 Aug 2024
Recommend
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Pros

I love working at the NSPCC, it is the best job I have had.

Cons

Salaries are low in some cases, but there is an acknowledgement of that and an attempt to ensure salary progression.

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NSPCC Response
1y
Thank you for these kind observations, which are appreciated.
Viewing 1 - 3 of 34 Reviews

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