PEP Health Reviews

The company environment has noticeably declined over the past year. Salaries have fallen below industry standards, and there is an ongoing expectation of unpaid overtime to meet workloads. Morale has been affected by employees feeling overworked and undervalued, with limited recognition or support. More recently, concerns around delayed salary payments and significant staff redundancies have created uncertainty and instability within the business. Unfortunate to see what was once a friendly and exciting workplace turn sour.

Lack of direction - vague statements would be made about company direction and what its goals are, but there was little to no conviction from top leadership and it felt like teams weren't provided enough information to align their work or make meaningful progress, leading to stagnation in the products and tech and the very real risk of being left behind. Complete lack of transparency in communication from senior management. Decisions would be made which nobody in the company seemed to be aware of, or priorities would suddenly change and we didn't know why or whether there was commercial benefit. Lack of commercial traction through 2025 and 2026 led to bonuses going unpaid, then payroll being missed with no certainty it would ever be made, despite being told the commercial side of the business was stronger than ever. Eventually pay was made after a deal was struck with an investor, although the company entity changed in the process and share options were lost. Pensions remain unpaid due to this process. Many staff were then laid off, and other key team members chose to leave of their own accord. It's a shame, because there was a time that things looked very promising.