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Rococo Chocolates

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Rococo Chocolates Reviews

2.8

41% would recommend to a friend

(49 total reviews)

36% positive business outlook

Rococo Chocolates has an employee rating of 2.8 out of 5 stars, based on 49 company reviews on Glassdoor which indicates that most employees have an average working experience there.

Reviews by job title

49 reviews
1.0
27 Jan 2020
Recommend
CEO approval
Business outlook

Pros

Lots of job opportunities! High levels of staff turnover mean there’s always a job here! Rococo used to be a great place to work with some wonderful people... None of them are there anymore. They were all (allegedly of course) bullied out of their jobs, made redundant in a highly dodgy manner, or sacked with dubious cause. Those that are still there stood by and let that happen. Make your own judgement. A company with ethics and soul! Well, it used to be. Far, far from the case now, though unfortunately the new company has managed to carry that reputation forward despite morally-reprehensible practices. Many of the 40 or so staff to leave the company in the last couple of years (yes, 40- that’s nearly the entire company!) ended up mentally or physically ill as a result of their experiences, and were also simply so exhausted and relieved to be out of there that few have wanted to revisit their experiences with reviews. Upper management do also like to encourage staff to post 5* reviews on here, so every time there’s a truthful one, it’s followed by one that is clearly just plain rubbish. Let’s see if that trend repeats itself... An innovative company with great products! Well, again....those days are long gone. Those with true passion for the company, the product, or in the kitchen those with true chocolatier skills are long-gone, and replaced with yes men. And it shows. Hang on, I was supposed to be writing pro’s. I forgot! I’ll be honest, are you a ‘Yes man’? Are you the sort of person for who money is everything and that has no ethics? Can you happily work for a man for who the phrase ‘would sell his own grandma’ doesn’t even come close to describing his utter lack of compassion or ethics, and at the same time manage to survive from day to day waking up in a cold sweat wondering whether you’ll be next? If so, go for it!

Cons

Uncaring and manipulative upper management with complete disrespect for honest, hardworking staff. An atmosphere of paranoia, bullying and genuine fear. Genuinely this company represents everything that is turning the U.K. into a selfish, bigoted and exploitative society.

1.0
19 Mar 2017

Review

Recommend
CEO approval
Business outlook

Pros

50% product discount but no pros, no benefits are included in your salary or hourly wage.

Cons

Owner is very difficult to deal with. No structure in the company or training programs available to any staff. Very fast staff turnover in shops due to low pay and no benefits.

2.0
31 Jul 2021

Shops were lovely, HQ was a mess (due to CEO)

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Great chocolate, and an iconic British brand due to Founder’s involvement and passion. - Lovely atmosphere in the shops when I was there.

Cons

- Taken over by new management a few years back who has no clue what he’s doing and has no basic social skills or business acumen to ever understand. - No training (not even the CEO had any product knowledge). - Very few likeable people in Head Office. - Rarely get paid on time, or the right amount.

Viewing 1 - 3 of 49 Reviews

Glassdoor has 55 Rococo Chocolates reviews submitted anonymously by Rococo Chocolates employees. Read employee reviews and ratings on Glassdoor to decide if Rococo Chocolates is right for you.