StoryPoint reviews about "facility"

Regular pay is nowhere near what it should be for the amount of responsibility for patient care and welfare, especially difficult ones in advanced stages of dementia or other medical conditions requiring care for which the facility is not properly equipped and staff are not adequately trained, or the evening and night shifts when we do housekeeping and maintenance, too Then they offer bonuses and overtime to try to get required staffing, but the supervisor and department director blame each other for forgetting to enter the bonus in the payroll system. A lot of people don't do their whole shift, anyway, and there is no verification whether they do, nor any consequences when they leave early Some work 64 to 80 hours a week, at least on the clock, and then start to take out their fatigue on everyone else. The supervisor and department director clearly have favorites who seem to get first chance at all the bonuses and overtime Everyone acts all happy when a man comes to work here, but then they mistreat him and he quits in a few months They hire petite young girls who don't have the physical strength to do the necessary work, and the training that they provide is totally inadequate, or they are not smart enough to properly do the job. People use bedsheets and blankets or towels instead of waterproof underpads, and then they don't understand why urine or a spilled drink soaks the whole bed. A patient had one of those purewick systems for women, and they would forget to hook the hose to the pump, or to even turn it on. Others don't properly close catheter bag drains after they empty them. There are also patients whose families don't provide wipes or diapers or other supplies, and management tells us to take them from someone else whose family did provide for them They promised an extra $1 per hour for second (PM) and third (NOC for Nocturnal) shifts, but the payroll system didn't calculate and pay correctly. Even though it was posted that PM was 2:00 to 10:30, and NOC was 10:30 to 7:00, when people complained about not getting the correct shift differential, corporate said that PM shift was from 3:00 to 11:00 and NOC was from 10:00 to 6:00 which cheated people out of at least $1 per shift, and the amount they paid was still not right even using those hours Then they announced $2 per hour weekend pay from midnight Saturday morning to midnight Sunday night, but never paid that correctly either Don’t bother trying to tell the supervisor or department director about your personal problems and family issues or vehicle troubles or anything else because they don’t care. They’ll try to make you feel sorry for them when they one-up you because on top of all their personal problems and family issues and vehicle troubles they have supervisory and managerial responsibilities, too. Absolutely don’t remind them that’s why they get paid more than you, or that they asked for their added responsibilities Some of the best workers have been overworked and exploited by the supervisor and department director until they quit, and others were bullied by the ones who spend more time trying to avoid working than it would take to just do what needed to be done

There have been some previous hires that were a mistake. a they tried to con the facility, and made it almost impossible to keep a good attitude, and represent our facility the way that it actually is. These employees no longer work here, and story point has returned to its former glory 😊

They do NOT stand by their whole 1440 LIE. ITS SAD!! The facility has soo much potential, but ran my terrible people (management, CORPORATE). I was lied to by management several times. I was lied to by corporate as well!! I was discriminated against once and treated so unfairly it’s unbelievable.

Bad Boss, and shifts. Few hours per week. No tips

It's always so sad when we lose a resident.

As a full-time server/waiter, I have witnessed the kitchen restaurant manager taking advantage of full time servers schedules due to not enough hired, trained staff to get the job done daily. Unfortunately she has become a very hard person to work with due to stress and strain of the job and to get the job done. She does take advantage of putting people on the schedule without their permission to do so and work the hours over eight hours a day. The professionalism of the youngest high school students hired part time do not come to work and there will be twice as much to do for those days/evening shifts. Members in the kitchen morale is not good due to understaffed and overworked.

The company has experienced great success and rapid growth which doe place high demands upon the teams that lead and provide care for residents in each facility. It can feel 'heavy' at the facility level. At the same time the Executive teams are transparent and recognize the challenges, always understanding the challenges and seeking to mitigate them without compromising excellence. -

I had two bosses while working in this position, and they were both unqualified and had bo idea what they were doing.

The company acts like they care about their employees but they don’t. Once I had to stay all night until 7 am one time when I was supposed to be finished at 3 am because my replacement did not show up, which happens a lot and is tolerated because they’re always short staffed. The management ignored my phone calls to come in and replace me themselves because they’re did not want to come in.