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Sunderlin Behavioral Interventions

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Sunderlin Behavioral Interventions Reviews

3.3

63% would recommend to a friend

(21 total reviews)

56% positive business outlook

Sunderlin Behavioral Interventions has an employee rating of 3.3 out of 5 stars, based on 21 company reviews on Glassdoor which indicates that most employees have a good working experience there.

Reviews by job title

21 reviews
1.0
11 Dec 2020
Recommend
CEO approval
Business outlook

Pros

You get to work with great families and kiddos.

Cons

Owners are disrespectful and unprofessional, do not pay for overtime (ILLEGAL), do not know how to have a neutral conversation, and will gaslight you. Did not hesitate to bash other companies, or prioritize the company over client services (UNETHICAL). Absolutely awful experience. Had to leave a star, but would not give them any.

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Sunderlin Behavioral Interventions Response
2y
Thank you for sharing your concerns and providing feedback about your experience at Sunderlin Behavioral Interventions. We take your comments seriously and appreciate the opportunity to address them. We're pleased to hear that you found value in working with the families and children during your time with us. However, we are genuinely sorry to learn a the negative aspects you mentioned, and we take your concerns seriously. Your highlighted cons are concerning: 1. **Disrespectful and unprofessional owners:** We deeply regret if you felt disrespected or encountered unprofessional behavior. Treating our team members with respect is a fundamental expectation, and we take this matter seriously. 2. **Failure to pay for overtime (illegal):** If there have been issues with overtime compensation, we apologize for any oversights you feel you may have experienced. We are committed to ensuring that our employment practices comply with all legal state requirements, and we have investigated and found no such violations. 3. **Inability to have a neutral conversation and gaslighting:** Open and respectful communication is vital to our company culture. We take your feedback about the communication style seriously and will address this internally to ensure a more positive and neutral approach. 4. **Bashing other companies and unethical prioritization:** It is not our intention to undermine other companies or compromise ethical standards. We take your feedback seriously and will review our practices to ensure alignment with ethical standards and professional conduct. We are truly sorry that your felt your experience at our agency was not positive, and we appreciate your honesty. Your feedback helps us identify areas for improvement, and we are committed to addressing these concerns. Regarding your advice to management, we acknowledge the need to do better, and we have actively been working to create a more positive and respectful work environment. If you are open to providing more specific details or have additional concerns, please feel free to reach out directly. Thank you for bringing these issues to our attention, and we wish you success in your future endeavors. Sincerely, Yrenka Sunderlin, CEO
1.0
27 Sept 2022
Recommend
CEO approval
Business outlook

Pros

They'll pay you well if you're willing to put up with all their nonsense.

Cons

-They expect you to be available all the time, even on weekends if they want you, work life balance easily slips away. -Passive aggressive tendencies, they have a small disagreement with you once and you can expect to see a new company policy which you're expected to sign in regards to the disagreement within a couple days. They'll dislike you for an indiscriminate amount of time after the disagreement as well. -Unethical practices, they'll hire people with little to no experience and put them on cases with minimal support. If your supervisor is good you'll be fine but supervisors don't get much support either. -The way the owner speaks to people including clientele is highly unprofessional most of the time. It's always passive aggressive and she'll be insensitive in regards to most things. -Double standards, employees are expected to fill certain expectations but the owner is exempt from those expectations. -Trying to request time off is a joke. You have to attempt to schedule a majority of the make up hours before they'll approve your time off. They won't respond to your email in regards to your time off until close to the date you need off and that's after you've had to follow up with them multiple times. -Communication chains are unnecessarily complicated. You need to message one person for this, who then messages another person then another and another. Whatever you're trying to communicate might even come back to you because they sent it to somebody who just doesn't understand. -Turnover rates at all levels are absurd because of all the glaring issues but the owner puts up a facade which traps people in the belief that this company is somehow better than the rest.

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Sunderlin Behavioral Interventions Response
2y
Thank you for taking the time to share your thoughts and concerns about your experience with our company. Your feedback is important to us, and we appreciate the opportunity to address the issues you've raised. We are genuinely sorry to hear that you feel your work-life balance has been impacted by expectations of being available at all times, including weekends. Maintaining a healthy work-life balance is a priority for us, and we recognize the importance of addressing this issue. We will be reviewing our expectations and policies to ensure they align with the well-being of our team members. Your comments about passive-aggressive tendencies and the handling of disagreements are concerning. We value open communication and are committed to fostering a workplace where conflicts can be addressed constructively. We will be reviewing our policies and procedures to ensure a fair and transparent resolution process that promotes a positive working environment. Your concerns about hiring practices and support for less experienced team members are acknowledged. We are committed to enhancing our onboarding processes and support structures to ensure that all team members receive the necessary guidance to succeed in their roles. We understand the importance of a supportive and nurturing environment for both employees and clients. Regarding communication and the owner's interactions, we apologize for any unprofessionalism or insensitivity you felt you may have experienced. We take these matters seriously and will address them internally to ensure a more professional and respectful atmosphere. Your observations on double standards and the challenges in requesting time off are noted. We are actively working to review and improve our policies to provide a fair and consistent experience for all team members. Streamlining our time-off approval process is a priority, and we appreciate your feedback in this regard. We also acknowledge your feedback on communication chains and will work to simplify and clarify these processes to enhance efficiency and understanding. Your advice on hiring an HR person is well taken, and we are currently have staff in our HR department. We are committed to creating a positive and inclusive workplace for all, and your insights will guide our efforts in this regard. Thank you for helping us identify areas for improvement. We value your contributions and wish you success in your future endeavors. If you have additional thoughts or concerns, please feel free to reach out directly. Sincerely, Yrenka Sunderlin, CEO
1.0
16 Aug 2023

Whatever you do, stay away from this company

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Ability to utilize telehealth - literally only able to use this as much as you are just so you can reach billable requirements

Cons

Where do I start? Total lack of support, insane workload. ZERO work life balance. They will work you into the ground and consistently give you assessments, new cases, and extra duties you never were made aware of before starting. Management claims during the interview process you’ll have a MAX of 8-10 clients but they aren’t afraid to pile on more. Management also claims they are a “growing company” when all they are doing is dealing with HUGE turnover rates and constantly replacing supervisors and therapists. The day to day work duties are ridiculous. They also require you to do direct sessions with clients no matter how your schedule looks. They will even start you off as a supervisor doing direct bc they can’t keep therapists as well. Horrible benefits and paid/sick time. They are also not afraid to fire you if you ask for a raise you deserve. Lack of advocacy for clients and just an overall very sloppy company. Wouldn’t be surprised if it closes down soon.

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Sunderlin Behavioral Interventions Response
2y
Thank you for taking the time to share your experiences with us. We appreciate your candid feedback, as it provides valuable insights that help us enhance our company culture and address areas that may need improvement. We're genuinely sorry to hear that your time with us did not align with your expectations and that you felt overwhelmed with your workload. Maintaining a healthy work-life balance is a priority for us, and we apologize if this aspect fell short during your tenure. We are actively working to assess and adjust caseloads to ensure a more manageable and balanced workload for our team members. Your comments about turnover rates are concerning, and we understand the importance of stability for both our employees and the clients we serve. We are committed to minimizing turnover through improvements in our hiring and onboarding processes. We take your feedback on benefits, paid/sick time, and compensation seriously. We are currently reviewing our packages to ensure they meet industry standards and adequately support our team members. Your concerns about advocacy for clients are important to us, and we encourage you to provide specific instances or suggestions for improvement so that we can address them directly. We apologize for any miscommunication during the interview process and are reviewing our practices to ensure that future employees have a clear understanding of their expected caseload. Your insights are valuable as we strive to create a positive and supportive work environment for all team members. We genuinely appreciate your contributions during your time with us, and we wish you success in your future endeavors. If you would be open to further discussion or providing additional details, please feel free to reach out directly. Sincerely, Yrenka Sunderlin, CEO
Viewing 1 - 3 of 21 Reviews

Glassdoor has 25 Sunderlin Behavioral Interventions reviews submitted anonymously by Sunderlin Behavioral Interventions employees. Read employee reviews and ratings on Glassdoor to decide if Sunderlin Behavioral Interventions is right for you.