Tracer Reviews

2.8

32% would recommend to a friend

(30 total reviews)

Rick Farnell

21% approve of CEO

21% positive business outlook

Tracer has an employee rating of 2.8 out of 5 stars, based on 30 company reviews on Glassdoor which indicates that most employees have an average working experience there.

Reviews by job title

30 reviews
1.0
13 Mar 2024
Recommend
CEO approval
Business outlook

Pros

-Used to have a great work culture -Wonderful leadership and management -Great coworkers -Variety of accounts keep the job interesting

Cons

-New leadership has ruined the culture and killed moral -New leadership actively lies and tries to hide and obfuscate important company decisions. -New leadership is living to current bad employer tactics such as bait and switching employees and using surveys to let go employees who vote for remote work. -New leadership does treat employees well -Currently in the process of outsourcing US jobs to Madeira and not being fully honest about it. They are also not treating the Madeira staff as well they should and denying them many of the benefits the US staff have enjoyed in the past. -Customers have been leaving because of the company repeatedly keeps promising new features that are not available or functional. (Harvesting of certain platforms have been promised for YEARS and still not available. Existing features have been broken and not fixed because the company has fired most of the developers who handled that. Other features have been removed because they don't want to pay humans to manage them and want to move to a self service model) -New leadership has been dishonest with existing customers about the changes being made and how they will impact their accounts and existing services.

1.0
7 Dec 2018

What I think of the company

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

-Nice offices -Good contracts -Opportunities for other jobs

Cons

-Not a Trustworthy Company -Treated Badly -Our job is to basically destroy other businesses

1.0
30 Aug 2021

Poor Management

Recommend
CEO approval
Business outlook

Pros

Great coworkers. Work was very simple. Flexible schedules. Benefits were pretty good, besides no 401k match.

Cons

Very poor management. Very disorganized. They keep claiming they are a startup when they've been around for almost 10 years. Some managers shift their faults to to those working under them. Management doesn't take responsibility when things go wrong. Standards are not held the same throughout the company because certain employees can do whatever they want. No upward mobility prospects.

Viewing 1 - 3 of 30 Reviews

Glassdoor has 33 Tracer reviews submitted anonymously by Tracer employees. Read employee reviews and ratings on Glassdoor to decide if Tracer is right for you.